Troubleshooting - TRENDnet TEG-160WS Schnellstartanleitung

Troubleshooting

Q1: After connecting the TEG-160WS/TEG-240WS to a power outlet, the LEDs do not turn on.
A1:
Check the connection of the power cord to the TEG-160WS/TEG-240WS and the power
outlet. Also check that the power outlet is receiving power.
Q2: After installing the Web-Management Utility, I clicked Discovery and the Utility is unable to
discover the TEG-160WS/TEG-240WS. What should I do?
A2:
Make sure that the TEG-160WS/TEG-240WS is powered on and that all connections are
secure. Also check that your computer's IP Address is on the same network segment as the
TEG-160WS/TEG-240WS. The default IP Address of the Switch is 192.168.0.1 and the default
password is admin.
Q3: When I access the TEG-160WS/TEG-240WS using a web browser, I get a screen that tells
me "only one user can login". What should I do?
A3:
Another computer is configuring the TEG-160WS/TEG-240WS. Please wait until the user
logs off. If the other user has already logged off and you still get the same screen, then
disconnect the power cord from the TEG-160WS/TEG-240WS, wait for 5 seconds, reconnect
the power cord to theTEG-160WS/TEG-240WS, allow 5 seconds for the Switch to power on,
and then attempt to access the web configuration page to login.
Q4: I forgot the administration password. How do I reset my TEG-160WS/TEG-240WS?
A4:
Press on the reset button using a pen or paperclip for 10 seconds. The default password is
admin.
Q5: When I connect a computer to the Switch's gigabit port, the LINK/ACT LED turns on, but
the 100Mbps LED remains off.
A5:
When the 1000Mbps LED remains off, the computer's connection speed is 10Mbps or
100Mbps (if the 100Mbps LED is on). Make sure that you have a Gigabit Ethernet adapter
installed. Also make sure to use a CAT-5e or CAT- 6 Ethernet cable.
If you still encounter problems or have any questions regarding the TEG-160WS/TEG-240WS, please
refer to the User's Guide included on the Utility CD-ROM or contact TRENDnet's Technical Support
Department.
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