Terms Of Guarantee - VIETA ONE VO-BS30BK Benutzerhandbuch

VIETA AUDIO S.A. guarantees its products for a period of 24 months. The guarantee period starts on the date of purchase of brand new products that have never
been used by the rst end user.
This guarantee covers any possible manufacturing aws for any Vieta products sold on Spanish territory by authorised distributors. Vieta products acquired in
other countries will be covered by the guarantee supplied by the local distributor.
This guarantee will only be valid when accompanied by an invoice for the product that includes the client's name, the distributor and the date of purchase.
VIETA AUDIO S.A. agrees to repair any product with a problem occurring during normal use as detailed in the user's manual and when being used for the
purpose for which it was designed.
The guarantee will not be extended because a component is changed or the product is replaced.
INCIDENTS THAT ARE EXEMPT FROM GUARANTEE
1. The guarantee period exceeds the stipulated time.
2. When the product has been handled by centres or personnel that are not authorised by VIETA AUDIO S.A.
3. When the product has been damaged by incorrect handling or use for purposes other than those it is intended for and that are not contemplated in the user's
manual, or when it has broken pieces, scratches, cracks, wear and tear, damage produced by particles of paint, sand, water or food within the unit.
4. This guarantee does not cover expenses or damages caused by transport.
5. Loss, robbery or accidents produced by re, liquid, chemical substances, excessive heat, inadequate ventilation, vandalism, electrical storms, incorrect or
excessive power supply, lightening, impact, other external forces, radiation.
6. Any additional cost related to installing or uninstalling the product.
7. Products purchased outside Spanish territory or from distributors that are not authorised.
8. The data contained on our products (photo les, music, digital support, etc.) are not covered by the guarantee under any circumstance; it is the client's
responsibility to make back-up les before giving us the product. Likewise, any incorrect con guration or installation of software or incompatibility issues with
hardware belonging to other equipment, including drivers and controllers.
9. Maintenance, repairs or parts replacement due to use and wear and tear.
10. Rechargeable and/or disposable batteries (life cycle depends on usage frequency).
11. Small faults or variations in the quality of the product that do not a ect its value or the purpose for which it was created.
12. Negligence.
13. Accessories:
Plugs and cases.
Connector cables.
Headband.
Eartip and sleeve kits.
Decorative nishes.
14. Any issue detected on receipt of the goods must be noti ed to customer care 902.367.607 or sat@vieta.es. In accordance with article 366 of trade law,
VIETA AUDIO S.A. will not accept any claims regarding broken goods, impacts or missing packages 24 hours after the goods have been delivered.
CUSTOMER CARE / Tel. 34 902 367 607 / Fax. 34 93 574 26 83 / www.vieta.es

TERMS OF GUARANTEE

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