EMEET C980 Pro Bedienungsanleitung Seite 12

4.0 FAQs- FREQUENTLY ASKED QUESTIONS
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4.1 Troubleshooting for Mac OS X Users
4.1.1 The webcam is not recognized when I connect it to my Mac. I
am using OS X 10.4.2 or earlier.
If you are using an earlier version of the OS X 10.4 software,
please install the free Apple Software Update to 10.4.3 or later for
the automatic webcam detection to work. We recommend
updating to latest version if possible for full Face Time webcam
support to be available as well.
4.1.2 The webcam is not recognized on Mac, I am using latest OS X.
Find if the "HD Webcam eMeet C980/HD Webcam eMeet C980
Pro" is listed in the System Report , if not , you may try this way:
1) Quit all open apps that may try to use the camera
2) Open Terminal, found in the /Applications/Utilities directory in
OS X
3) Enter the following command strings exactly, then hit return:
sudo killall VDCAssistant
4) Still at the terminal, issue the following command as well: sudo
killall AppleCameraAssistant
5) Enter the administrator password when requested, this is
required to execute a command with superuser privileges as
prefixed by sudo
6) Relaunch the app that was attempting to use the camera
4.2 Troubleshooting for Windows Users
4.2.1 Webcam Not Recognized by the System
1) Right-click Start or the Windows icon in the lower left corner on
the desktop.
2) Select Device Manager.
3) Locate the imaging device (displayed as audio controller, video
and game on Win 7 or Vista operating system). Check whether the
"HD Webcam eMeet C980/HD Webcam eMeet C980 Pro"
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