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When moving this equipment, hold it firmly by the handles on the
sides, and hold the cover in place to prevent it from falling. In the
event of a fall, it could be damaged or injure the user.
Disconnect the power plug if the purifier is not used for a long period
of time.
In the event of interference with radio or television, try to:
- Readjust the antenna of the equipment (television, radio)
- Install the purifier at a distance further from the object undergoing
interference.
- Connect the air purifier and the object undergoing interference to
different sockets.
Frequent questions
Problem
encountered
The air flow
rate at the
outlet of the
purifier is very
low.
The amount of
dust in the
room does not
seem to
decrease. The
air quality in
the room does
not seem to
improve.
The purifier
has a strange
smell.
Note: in case of difficulty, contact your seller.
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Possible reasons and solutions
- Filter plastic packaging not removed => Uninstall the filter,
remove its plastic packaging, and reinstall it.
- The air outlet is blocked by dust or other object => Release
the air outlet.
- The composite filter is saturated => Dust its surface or change
the filter.
- The composite filter is not installed in the purifier => Install a
filter.
- The doors and / or windows of the room are frequently
opened. Polluted outside air then enters the room and the
purifier must again purify the air => Do not use the air purifier
in open spaces.
- The surface of the room is too large. The efficiency of the
purifier is then diluted => Check that the surface of the room
does not exceed the recommended limit.
- The air purifier is in a congested space, the air does not
circulate easily => Free up space around the air purifier and
ensure air circulation.
- The filter is dusty or saturated => Dust or change the filter.
- There are too many sources of smoke or odors => Ventilate
the room as much as possible before using the purifier.
- The filter is saturated => Replace the filter.
- The filter is new => It sometimes takes a few days of use
before the filter no longer smells like a new filter.