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VI.
PROBLEMS AND SOLUTIONS
If this ZENAROME does not operate properly under normal conditions of use, consult the
following table:
Problems
No mist,
Problem of electrical connection.
no lights.
Switch off.
The reaction time required for the
device insufficient
Limestone, essential oils or other
No mist, but
deposits on the ceramic disk and/or
red LED
the nebulizer.
lights flash.
Water temperature is too cold or
too high.
Water is not clean.
The nebulizer does not properly
detect demineralized water used.
Splashes
Incorrect position of the cover.
Water is
Rubber joint not well installed.
leaking.
The water level in the vase is too
high.
No water in the vase or water level
insufficient.
The temperature of the unit is too
Mist
low or too high.
insufficient,
Water is not clean or has been
low
stagnating for too long in the vase.
Limestone, essential oils or other
diffusion.
deposits on the ceramic disk, water
sensor level and/or the nebulizer.
The temperature water is too cold or
too high.
Unusual
The water is stagnant for too long in
the vase.
odor
Possible causes
Solutions
Check if the unit is plugged or there is no
fault in the transformer.
Turn the switch on.
Once connected, please wait 4-6 seconds
before the device operates normally.
Clean the ceramic disk, the water sensor and
the nebulizer according to the indication on
this manual
Water temperature must be between (5-
20°C).
Clean the vase and fill it with clean water.
Add some tap water till the diffuser operates
normally.
Place covers in the middle of the vase on the
nebulizer, (cf. INSTALLATION).
Check that the Rubber joint is well sealed.
Remove some water from the vase. (Check
the ideal water level in INSTRUCTION).
Add water until the water level sensor is fully
emerged.
Place the unit in a room at room
temperature for half an hour before use.
Clean the vase and fill it with clean water.
Clean the ceramic disk, water sensor level
and nebulizer according to the cleaning
instruction.
Water temperature must be between (5-
20°C).
Clean the vase and fill it with clean water.
EN
14
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