Faq - Atlantis A750 Bedienungsanleitung

2. FAQ

I've already connect my +CamAlarm with LAN, but I can't connect to it in
+Alarm App.
 Please make sure your router has successfully connected to Internet.
 DHCP Server/Service should be Enable on the router. UPNP should be Enable too.
 You phone's data plan should be available. Some carriers restricts the p2p
connection protocol, try using +Alarm App in the same Wi-Fi with +CamAlarm to
figure out the problem.
 If you still can't connect it, try another router if possible. Some routers' build-in
firewall also interfere the connection.
I can't connect my +CamAlarm to Wi-Fi.
 Reconnect it to LAN and re-type the password in +CamAlarm's setting first, always.
 Unplug the LAN cable after Wi-Fi setting is completed and restart +CamAlarm.
 +CamAlarm can't support 5G Wi-Fi now, please use 2.4G wireless routers instead.
I can't save the snapshots.
 +Alarm App will need to access to your phone's album for saving snapshots. The
authorization might need you to approve while using the function for the first time
in some phones. If you mis-click the 'No' option during the authorization, you might
need to enable it in the system setting menu.
How to reset my +CamAlarm?
 PLEASE MAKE SURE YOU CLEARLY KNOW THE RESULT OF RESETING:
 ALL DATA WILL BE ERASED INCLUDING THE INTERNET SETTINGS AND
RECORDED VIDEOS.
 Power up your +CamAlarm, wait 1 minute.
 Hold the reset button for some seconds. Release the button then the +CamAlarm
would be reset.
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