Bluetooth Version
Earphone Battery Capacity
Charging Case Battery
Earphone Weight
Charging Case Weight
Working Range
Music / Talk Time
Standby Time
Charging Case Size
Earphone Size
COMMON ISSUES
If you encounter any issues, please try some of the following;
•
Vice Earbud Disconnects from Main during a call; Hang up and then place the vice earbud into
the charging case for up to 30 minutes. Then power it back on and it will connect
automatically.
•
Disruption and or delay to music / calls or between earbuds: Power them Off and then power
back ON.
•
Earbuds do not connect to each other: When the power is OFF, hold both buttons down for 20
seconds to clear memory and RESET earbuds.
•
If you encounter any issues during operation and the above has not worked: Hold the
earphone buttons down for 10 seconds when the power is OFF. This will clear any devices
paired record.
•
Please note - the earbuds will not auto connect after this and you would have to pair again to
your device.
•
In the case of any further or continued earphone disruption or abnormal function (losing
connection): When the power is OFF hold down the multi function button for 20 seconds. This
will RESET the earphones. Then you can connect again as per the first time connecting.
If you require further support, then please contact our support team:
SUPPORT@BRIGHTBLUEDM.COM
Proze is Registered Trademark in the EU
Bluetooth, Apple, Android are Registered Trademarks and used for reference only.
Bluetooth 5.0
40 mAh x2 - 3.7V
500 mAh - 3.7V
5 Grams
45 Grams
10 Metres
2-3 Hours
40 Hours
7.5 x 3.5 x 2.5 CM
2.5 x 2 x 2.5 CM