AKASO P30 Bedienungsanleitung Seite 14

9. APP often can not load the video, showing disconnect?
Troubleshoot the problem based on the camera's indicator status:
① The indicator light is off, indicating that the device is not powered. Please check the
power supply carefully and the power supply interface is normal. It is recommended to
try the power supply.
② The indicator light is on, in two cases:
A. The indicator light is red, indicating that the camera's network has been disconnected.
Please check the stability of the WiFi network and restart the router. It is recommended
to move the camera closer to the router.
B. The indicator light is blue, indicating that the camera's network is normal. Please check
if the mobile phone's network is normal. If the mobile phone network is not smooth,
the video stream may not be transmitted to the mobile phone. It is recommended
that the mobile phone switch to WiFi.
10. Why do you have a circle in the middle when watching the video screen, will it delay?
The circle indicates that the video is loading. The delay indicates that the network is not
smooth. Please check whether the network connected to the camera and the mobile
phone is smooth. It is recommended to bring the camera closer to the WiFi router.
11. How many people can log in at the same time?
An account can only be logged in simultaneously by one mobile phone, and others
can only watch the camera through the sharing mechanism.
12. How many accounts can I share with my family?
No limit.
13. Why is the shared account operation function not complete?
For security reasons, the shared account permissions are restricted, and some functions
of the device cannot be operated. If other people need to operate the camera, they
can log in directly with the bound account.
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14. Why does configuring a camera network with other mobile phones fail?
A camera can only be bound by one account, and other accounts can only be viewed
through the sharing mechanism. If other accounts need to reconfigure the camera,
please remove the device under the first account.
CONTACT US
For any inquiries, issues or comments concerining our products, please send E-mail to the
address below or call us. We will respond as soon as possible.
E-mail: cs@akasotech.com
English
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