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5.
Troubleshooting
Issue
Reduced Data
Transfer Speed
Reduced
Charging
Speed
No LED light or
Flickering LED
light
Not charging
Possible Cause
the connected device is not
usb 3.0
hub It® is connected to a usb
2.0 or 1.X port of the computer
hub It® is connected to usb
2.0 cables
the usb 3.0 cable is not
connected correctly
the adaptor is not connected
the device being charged is
not compatible with bc 1.2
standards
the devices connected to hub
It® require too much current
the absorption of current is
very low or zero
the absorption of current is
very low or zero
Device does not detect hub It
Solution
the device has already reached
maximum speed.
connect hub It® to a usb 3.0
computer port.
use usb 3.0 cables.
Ensure that the cables are
correctly connected.
Ensure the adaptor is correctly
connected.
Disconnect hub It® from the
computer during fast charging.
Disconnect one or more
devices.
this is not an issue.
Disconnect and reconnect
the device.
Disconnect the device.
Disconnect and reconnect the
Dc JacK to restart hub It.
please remember to reconnect
the device.
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