Warranty - Indel Webasto Isotherm BI29 Dual Installations- Und Wartungsanleitung

9 Warranty

The Indel Webasto Marine warranty complies with EU Directive 1999/44/EC.
Validity period
The warranty for Isotherm refrigerators and freezers is valid for 2 years with regard to
the cost of labour for repair or replacement, but only if carried out by IWM network,
and therefore authorised, service centres.
The validity period starts from:
a) The date of sale indicated on the product invoice or sales receipt
b) The date of the invoice or registration document of the first sale
of the boat in which it is installed, if installed by the manufacturer of the vehicle
c) In the absence of one of the above documents, the week of production
indicated in the S/N (serial number)
Replacement of a product or component does not change the validity period.
The warranty covers:
• Replacement or repair of the product or of one or more components acknowl-
edged to be faulty due to manufacturing defects.
• Breakage or malfunction of components under warranty validity despite proven
proper installation and proper use.
• Labour and transport according to the operating methods described below.
• Costs for shipping the replacement product (not including charges for customs
clearance).
The warranty does not cover defects, damage or malfunctions caused by:
• Negligence, neglect or improper use
• Incorrect installation or incautious handling
• Insufficient ventilation
• Incorrect electrical connection
• Undersized wiring
• Improper maintenance or maintenance performed by unauthorised personnel
• Failure to follow the instructions contained in this manual
• Transport damage
• Charges for customs clearance
• Items subject to wear, fuses etc.
• Professional use
• Damage caused by weathering
Essential information for determining whether the case is covered by the warranty:
• Product code (indicated on the product label)
54
User Manual