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TROUBLESHOOTING
Problem
Forget SSID or
password
External devices can
not connect to Wi-Fi
via this router
Can't turn the device
on
Can't detect SIM card Make sure the SIM card has been
Can't open website
after connected to
Wi-Fi
SPECIFICATION
• Types of connection: LTE-FDD / HSPA+ / HSDPA /
EN
HSUPA / WCDMA / UMTS
• Standard: IEEE 802.11 b/g/n
• Security: WEP, WPA-PSK, WPA2-PSK
• WPS function
• supports up to 10 users simultaneously
• Downstream / Upstream (max.): FDD - LTE: 150 Mbps
/ 50 Mbps
• I/O: microSD slot, micro SIM slot, micro USB port
• Battery: 1800 mAh
• Charging voltage: 5 V; 1 A
Owner's manual
Solution
Turn on the device, press and
hold reset button for about 3s,
device will restore factory setting
• Make sure the external device
has a wireless network card;
• Make sure the entered
password is correct
Make sure the battery is fully
charged and installed correctly
installed correctly
• Check if there is any balance
left on your SIM card
• Make sure the network signal
strength on your router is
sufficient
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