Ingo Monster High MHU001D Bedienungsanleitung Seite 42

Troubleshooting
1. Tablet doesn't power ON.
• Check the tablet's power level, charge it with the adaptor for 2 hours and check again.. Or
connect your tablet with your computer via USB cable to see if it can be powered on.
2. No sound from earphone
• Check if volume is set to '0'. Or earphone may be broken, please change another one.
3. Loud noise from earphones or speaker
• Check if there is dust in the earphone or speaker. Check if the file is broken.
4. Tablet gets locked and doesn't respond to touch or buttons.
• Reset your tablet. You can use a pin to stab the reset hole to restart your tablet.
5. Screen drift or unresponsive screen
• To correct it, you may Go to Settings → Accessibility → Touch panel calibration to calibrate
it;
• In case calibration can not be carried out, you may press the power button for about 15
seconds to force the tablet to shut down. Calibration will be automatically done as soon as
you start up your tablet again.
• Use a USB mouse to carry out calibration operations on your tablet.
6. Application not workable
• Not all Android apps are compatible with all Android devices. If you have downloaded the
app try to download it again and reinstall it.
8. How delete a Google account?
• If an account is added, the account is shown in "Accounts & sync" of "Settings", where you
may also add another account. To delete an undesired account, go to "Settings" → "Privacy
settings" → "Factory data reset". Your tablet's internal storage, installed apps, etc. will also
be deleted, except pre-installed apps and the data in your flash memory. Be careful before
you carry out this operation.
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