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Maintenance And Troubleshooting; Warranty - T.I.P. TLS 100 E Gebrauchsanweisung

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8. Maintenance and troubleshooting

Prior to carrying out any maintenance work, the devices must be separated from the electrical
mains. If you fail to separate the unit from mains, there is a risk of an inadvertent start of the
pump.
We decline any liability for damage caused by inappropriate repair attempts. Any damage
caused by inappropriate repair attempts will avoid all warranty claims.
Regular maintenance and thorough care will reduce the danger of possible malfunction and contribute to an
extension of the lifetime of your unit.
If the pump is not in use over some extended period of time, both the devices and the entire system should be
emptied using the devices provided for this purpose. Water left in the pump may freeze in case of frost and thus
cause considerable damage.
In the case of malfunction, you should first of all check whether it was caused by an operating error or some other
reason which cannot be attributed to a defect of the device - for instance a power failure.
The list below shows some possible malfunctions of the device, possible causes and tips on their elimination. All
the measures referred to may only be carried out with the pump being separated from the electrical mains. If you
yourself feel unable to eliminate any of these malfunctions, please contact the customer service department or
your point of sales. Any repair beyond the scope specified below must only be performed by qualified staff.
Please bear in mind that all warranty claims will become void in the case of damage caused by inappropriate
repair attempts, and that we decline any liability for any ensuing damage.
MALFUNCTION
1. The device cuts out frequently
and indicates the absence of
water.
2. The device does not stop the
pump in the absence of water.
3. The pump does not supply any
water.

9. Warranty

The present device was manufactured and inspected according to the latest methods. The seller warrants for
faultless material and workmanship in accordance with the legal regulations of the country in which the device
was purchased. The warranty period begins with the day of the purchase and is subject to the provisions below:
Within the period of warranty, all defects which are to be attributable to defective materials or manufacturing will
be eliminated free of charge. Any complaints are to be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser or by third parties.
Damage resulting from improper handling or operation, incorrect setting-up or storage, inappropriate connection
or installation or Acts of God or other external influences are excluded from warranty.
Wearing parts are excluded from warranty.
All parts were manufactured using maximum care and high-quality materials and are designed for a long lifecycle.
It should be understood, however, that the wear and tear depends on the kind of use, the intensity of use and the
internals of maintenance. Complying with the installation and maintenance information contained in the present
operating instructions will therefore considerably contribute to a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defective parts or replace the entire
device. Replaced parts will pass into our property.
Claims for liquidated damages are excluded unless they are caused by wilful acts or negligence on the side of the
manufacturer.
POSSIBLE CAUSE
1. A too small magnitude was selected for the
time window for filling a pressure smoothing
tank.
2. Dry running of the pump caused by leaking
connectors or connection lines.
3. The lines or any existing filters are clogged.
4. Remove any kinks or similar disturbances
inside the connection lines.
5. The intake of the suction line or the
connection lines are clogged.
6. The intake of the suction line is not
immersed in the liquid to be discharged.
1. The anti-dry-running feature or the
connection lines are blocked by solids.
2. The anti-dry-running feature is defective.
1. The anti-dry-running feature was not
properly installed.
2. The priming process of the pump was not
yet completed.
1. Increase the cut-out delay (180 seconds
max.).
2. Make sure that all ports and connection
lines are tight.
3. Remove possible clogging.
4. Remove kinks or similar disturbances.
5. Remove possible clogging.
6. Please make sure that the intake of the
suction line is immersed in the liquid being
pumped.
1 Remove possible clogging.
2. Please contact the customer service
department.
1. Verify the assembly. Verify the correct
installation direction.
2. Keep the reset key depressed to make the
pump run continuously.
5
ELIMINATION
11

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