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packing it in a shipping container provided to you to return your product to a designated service center.
A courier will pick up your product and deliver it to the designated service center. The service center will
return the product to you at its expense.
4. Customer Carry-In Service
Under Customer Carry-In Service, your product will be repaired or exchanged after you deliver it to a
designated service center at your risk and expense. After the product has been repaired or exchanged, it will
be made available to you for collection. If you fail to collect the product, the Service Provider may dispose of
the product as it sees fit, with no liability to you.
5. Mail-In Service
Under Mail-In Service, your product will be repaired or exchanged at a designated service center after you
deliver it at your risk and expense. After the product has been repaired or exchanged, it will be returned to
you at Lenovo's risk and expense, unless the Service Provider specifies otherwise.
6. Customer Two-Way Mail-In Service
Under Customer Two-Way Mail-In Service, your product will be repaired or exchanged after you deliver it to
a designated service center at your risk and expense. After the product has been repaired or exchanged,
it will be made available to you for return shipping at your risk and expense. If you fail to arrange return
shipment, the Service Provider may dispose of the product as it sees fit, with no liability to you.
7. Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product to your location. You are
responsible for its installation and verification of its operation. The replacement product becomes your
property in exchange for the failed product, which becomes the property of Lenovo. You must pack the
failed product in the shipping carton in which you received the replacement product and return it to Lenovo.
Transportation charges, both ways, shall be at Lenovo's expense. If you fail to use the carton in which the
replacement product was received, you may be responsible for any damage to the failed product occurring
during shipment. You may be charged for the replacement product if Lenovo does not receive the failed
product within thirty (30) days of your receipt of the replacement product.
Suplemento de Garantía para México
Este Suplemento se considera parte integrante de la Garantía Limitada de Lenovo y será efectivo única y
exclusivamente para los productos distribuidos y comercializados dentro del Territorio de los Estados
Unidos Mexicanos. En caso de conflicto, se aplicarán los términos de este Suplemento.
El comercializador responsable del producto es Lenovo México S de R L de CV y para efectos de esta
garantía su domicilio es Paseo de Tamarindos No.400-A Piso 27 Arcos Torre Poniente Bosques de Las
Lomas C.P. 05120 México, D.F. En el caso de que se precise una reparación cubierta por la garantía o
precise de partes, componentes, consumibles o accesorios diríjase a este domicilio.
Otra opción es llamar al Centro de soporte al cliente al 01-800-9253-6686, donde le dirigirán al Centro
de servicio autorizado más cercano. Si no existiese ningún Centro de servicio autorizado en su ciudad,
población o en un radio de 70 kilómetros de su ciudad o población, la garantía incluirá cualquier gasto de
entrega razonable relacionado con el transporte del producto a su Centro de servicio autorizado más
cercano. Por favor, llame al Centro de servicio autorizado más cercano para obtener las aprobaciones
necesarias o la información relacionada con el envío del producto y la dirección de envío.
Esta garantía ampara todas las piezas de hardware del producto e incluye mano de obra.
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Appendix C. Lenovo Limited Warranty
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