Warranty - Philips LivingWhites 69165/31/ serie Anleitung

3. Frequently asked questions
o What is the maximum energy consumption of a luminaire I can connect to the plug?
o 300 Watt
o I have connected my luminaire to the LivingWhites plug, but it is still not responding
to the remote control
o Make sure that the remote is linked to the plug (see section 2 of this manual).
o Check the batteries in the remote control. The batteries should be correctly loaded (+ and -). If
all buttons on the remote are flashing, this means the batteries need to be replaced.
o Make sure that you are linking to the right remote control. The remote control you are linking
to should be a Philips LivingColors, Philips LivingWhites or Philips LivingAmbiance remote
control. It should have triangular arrows on it for selecting lights (see drawing).
o The blue LED on the plug is flashing. What shall I do?
o Take the LivingWhites plug out of the socket and wait a couple of seconds until it stops flashing.
Then plug it back in again.
o If the flashing starts again, this means you have put in a luminaire that consumes more than
300 W. Such a product cannot work with the LivingWhites luminaire control plug.
o Does the LivingWhites plug work with luminaires that have a touch dimmer?
o Yes, but only in the "ON/OFF" mode. This means you will not be able to dim the luminaire with
the remote.
o Can I connect the LivingWhites plug to a mains socket that is connected to a wall
dimmer?
o No; the plug will not work with a wall dimmer.
o Do I need to put a special bulb in my luminaire so that it works with the
LivingWhites plug?
o No, the LivingWhites luminaire control plug works with most bulbs (for exceptions, see the
next point).
o Please do not connect a Philips LivingWhites energy saver to the LivingWhites plug, as this
might affect your energy saver. Connecting the bulb to the plug is not necessary, as one of these
products is enough to let your luminaire work with Philips LivingAmbiance.
o My question is not listed here
o Please contact Philips for assistance (see section 4 "Additional support").
4. Additional support
Service:
For your information and in case of any problem, please visit the Philips website at www.consumer.
philips.com or contact Philips Lighting Contact Centre toll-free: 00800-PHILIPSL or
00800-74454775

Warranty:

Philips two years warranty is valid if the product is used in accordance with the instructions and for
its intended purpose. Claims will only be accepted on submission of the original proof of purchase
(invoice, sales slip or receipt) stating the purchase date, the name of the dealer and a description of
the product.
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