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Troubleshooting
Failure
Reason
Solution
Power cord is not connected to
Connect the power cord to the
the device
shredder
Power switch has not been
Power indicator does not light
Turn on the switch
turned on
The upper unit is installed on
See the assembly steps on
the waste bin incorrectly
page 5
Shred more paper or fold the
The paper is too thin
sheet
Power indicator is lit, but the
motor does not start after
Turn off the power and do not
loading the paper
The motor is overheated
continue operating for 30
minutes
Start sensor in the feeder
Unplug the device and remove
The motor runs continuously
opening may be clogged with
any paper fragments in the
paper
feeder opening
The motor works, but the
shredder does not capture
-
Contact the service center
paper
If these solutions for the troubleshooting do not help, please contact a service center.
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