Troubleshooting; Warranty Information - InSinkErator HC1100 Installationshandbuch

Electric Shock Hazard: Using an ungrounded (no earth ground) or
improperly connected appliance can result in serious injury or death from
electrical shock.
This appliance must be earth (grounded). This steaming hot water tap is equipped with a cord that
has a grounding conductor and earth ground pin. The plug must be connected to an appropriate outlet
that is properly installed and earth (grounded) in accordance with all local codes and ordinances.
Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet
installed by a qualified electrician. Check with a qualified electrician or serviceman if you are in doubt as
to whether the steaming hot water tap is properly earth (grounded).
Personal Injury: This tank is a non-pressurized tank. DO NOT modify this system.
DO NOT close vent tube or connect other type taps or valves to the tank. Use only the
InSinkErator tap supplied. Use only parts provided. Contact an authorized InSinkErator
Service agent for repairs or replacement components.
Fire Hazard: To minimize possibility of fire, DO NOT store flammable items such as
rags, paper or aerosol cans near the tank. DO NOT store or use gasoline or other
flammable vapors and liquids in the vicinity of this or any other appliance.
Property Damage: To avoid water damage, replace any loose or split tubing.
Periodically inspect the unit for any signs of leakage and immediately remove from
service any unit suspected of leaking.
A steaming hot water tap, like any water heater, has a limited life and will eventually fail.
To avoid possible property damage, this steaming hot water tap should be regularly
examined for leakage and replaced when necessary. A drain pan, plumbed to an
appropriate drain or outfitted with a leak detector, should be used in those applications
where any leakage could cause property damage.

WARRANTY INFORMATION

Tap: 2-year warranty
Tank: 2-year warranty
Covers all replacement parts and labour to correct defects in material or
workmanship in the tap system, excluding the replaceable filter cartridge, for
the full warranty period from the date of installation in your home. If warranty
service is required during the warranty period, contact an authorized InSinkErator ®
service agent to replace or repair the unit in your home at no cost to you. If
your tap is replaced rather than repaired, the warranty on the new unit shall be
for the duration of the remaining portion of the original tap's warranty.
Note: Warranty is determined by unit serial number and/or date of installation.
Purchase or installation receipt may be required to verify warranty status. When
service is required, and for the location of your nearest factory authorized service
center, please see attached service agent list
The foregoing warranty does not apply to damage or inoperation
resulting from accident, alteration, misuse, abuse, improper
installation, installation not in accordance with these instructions
or local electrical and/or plumbing codes. We do not assume any
responsibility for consequential damage. Install using genuine
InSinkErator manufactured components only. Use of
non InSinkErator components will void your warranty.
.

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE
Water and steam spits • Unit is boiling.
forcefully from spout
May be normal during initial setup.
without turning on the tap.
Water is not hot • The unit may not be plugged in.
• The electric outlet is inoperative.
LED green light on • The unit may not be plugged in.
front of tank does not
• The electric outlet is inoperative.
illuminate
Water is too hot • Thermostat is not adjusted to
or not hot enough your needs.
Water comes out the • Outlet tube is blocked.
vent instead of spout
Water is dripping from • The expansion chamber isn't draining
the spout/vent properly due to low water pressure.
intermittently
• The spout is blocked.
Water is dripping • Debris in the water line may be
from the spout/vent in the tap valve seat causing a
constantly slow water leak.
Divided stream • Debris in the end piece.
FILTRATION ISSUES
Water taste or odour • Filter water flow direction is wrong
• Filter needs to be flushed out
• Life of filter has expired
New filter doesn't fit • Head and bracket not fully rotated
• Filter O-ring breach
The filter leaks • Head and bracket not fully rotated
• Filter O-ring breach
No water flow or • Life of filter has expired
low water flow
WHAT TO DO
• Depress tap lever to release some water from
the tank.
• Adjust water temperature using dial on tank front.
Remember that at higher altitudes, water boils
at lower temperatures.
• Make sure the unit is connected to a properly
earth (grounded) electric outlet.
• Make sure the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
• Make sure that the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
• Adjust the thermostat slowly, then depress or twist tap handle
for 20 seconds to bring in fresh water to be heated at the new
setting. Allow 5-7 minutes for water to reach new temperature.
• Check that outlet tube is not kinked, twisted or pinched.
• Unscrew spout end piece and clean out any debris.
• Unplug the unit. If the dripping doesn't stop after a few
minutes, check the supply valve to ensure it is fully open
and there are no obstructions in the water line reducing
the pressure below 172 kPa (1.7 bar; 25 psi).
i.e., a poorly mounted saddle valve, a clogged water filter,
or a partially opened shut-off valve.
• Unscrew spout end piece and clean out any debris.
• Unscrew spout end piece and clean out any debris.
• Depress or twist lever 7-10 times to flush tap & lines.
• Unscrew spout end piece and clean out any debris.
• Review filter tube connection instructions.
• Depress or twist the tap and run until the water is cold.
• If there is no change, replace filter cartridge.
• Take out the new filter, put in old filter.
• Remove, inspect, reinstall filter cartridge.
• Test unit by reinstalling old filter and rotating to full stop.
Check for leaks.
• Replace filter cartridge. See page 4.
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