Troubleshooting - Xoro DAB 600 IR Bedienungsanleitung

Please read the following information to find out the possible cause of a problem before contacting
our costumer service.
Problem
Device does not turn on
No Sound
No Internet Connection
Time or Date are wrong
More questions?
Our customer service is available on weekdays from 11:00 -17.30 clock:
MAS Elektronik AG
ERS GmbH Elektronik Repair Service
Weidegrund 3
21614 Buxtehude / Germany
E-Mail: support@ersservice.de
Hotline: +49 (0) 4161 800 24 24
22

TROUBLESHOOTING

Solution
• Check whether the power adapter is properly connected to the
power outlet.
• Check if the cable of the power supply is properly connected to
the device.
• Pull out the plug, wait for 1 minute and then plug the connector
back on.
• Check if mute is activated in the volume control (mute)
• Turn up the volume until you hear the sound
• Check the sound settings
• Check if the wireless router is working properly.
• Check whether the parameters on XORO DAB600 IR are correct.
Check for example the DHCP setting.
• Run the automatic search for networks again.
• Enter the correct password (this is set in the router configuration).
• Choose no foreign networks.
• The Internet server may be temporarily unavailable or may be
overloaded.
• Check the settings for the timezone and set the time zoneonce
again.
DAB 600 IR