Truvox International
Transporting the machine
Incorrect lifting techniques may result in personal injury. We advise that
the manual handling regulations are followed. Carefully wrap the power
cord and store in dry indoor location. Do not expose the machine to
rain or moisture. Lift the machine by the carrying handle to transport.
After sales service
Truvox machines are high quality machines that have been tested for
safety by authorised technicians. It is always apparent that after longer
working periods, electrical and mechanical components will show signs
of wear and tear or ageing. To maintain operational safety and
reliability the following service interval has been defined: Every year or
after 250 hours. Under extreme or specialised conditions and/or
insufficient maintenance, shorter maintenance intervals are necessary.
Use only original Truvox spare parts. Use of other spare parts will
invalidate all warranty and liability claims. Should you require after
sales service please contact the supplier from whom you purchased
the machine, who will arrange service. Repairs and servicing of Truvox
products should only be performed by trained staff. Improper repairs
can cause considerable danger to the user.
Guarantee
Your product is guaranteed for one year from the date of original
purchase, or hire purchase, against defects in materials or
workmanship during manufacture. Within the guarantee period we
undertake at our discretion, to repair or replace free of charge to the
purchaser, any part found to be defective, subject to the following
conditions:
Recommended Spares & Accessories
Part No.
BA01834000
U2-U11-078
U2-U11-085
BA10623000
U2-U11-086
RD277
Fault diagnosis
The following simple checks may be performed by the operator:
Trouble
Machine not working
Loss of suction
Motor is not running
* If the fuse blows several times, the machine should be checked by an authorises Service Agent
3
Item
Shake out bag
Dust bag (Pack of 10)
Hose
Telescopic wand
Small accessory tool set
ECO Floor tool
Reason
• Lack of voltage/electrical supply
• Bag full
• Blocked hose or wand
• Motor not working
• Broken switch
• Defective power cord
• Defective motor
C
ONDITIONS
1. Claims made under the terms of the guarantee must be supported
by the original invoice/bill of sale issued at the time of sale, or the
machine Serial No.
2. For claims under this guarantee contact the supplier from whom
you purchased the product who will arrange the appropriate action.
Do not initially return the product as this could result in transit
damage.
3. Neither Truvox nor its distributor shall be liable for any incidental or
consequential loss.
4. This guarantee is governed by the laws of England.
5. This guarantee does not cover any of the following:
•
Periodic maintenance, and repair or replacement of parts
due to normal wear and tear.
•
Damage caused by accident, misuse or neglect, or the fitting
of other than genuine Truvox parts.
•
Defects in other than genuine Truvox parts, or repairs,
modifications or adjustments performed by other than a
Truvox service engineer or authorised service agent.
•
Costs and risks of transport relating directly or indirectly to
the guarantee of this product.
•
Consumable items such as, brushes, drive discs, filters and
vacuum skirts.
• This guarantee does not affect your statutory rights, or your rights
against the supplier arising from their sales or purchase contract.
Truvox's policy is one of continual product development and we
reserve the right to alter specifications without prior notice.
Remedy
• Check fuse *, supply cord, plug and socket
outlet
• Replace bag
• Remove obstruction
• Contact supplier
• Contact supplier
01-15