Check the LED indicator on the jumper cable and follow the instructions as below:
LED Indicator
Green LED (solid)
Red LED
Green LED (blinking)
No Light
If you encounter any persistent issues, we recommend discontinuing the use of the
jump starter and contacting our service team directly at fiona@gooloo.com (for the
US)/support.eu@gooloo.com (for the EU). Rest assured, we will make every effort to
resolve the problem within 24 hours.
Proper connection detected. You can start the vehicle immediately.
Reverse polarity detected. Please check that the battery clamps are
connected to the correct terminals.
The vehicle battery voltage is too low. Press the "BOOST" button on the
jumper cable. Once the Green LED turns solid, start the vehicle within 30
seconds.
The vehicle battery may be damaged. First, ensure the clamps are
connected correctly. Then press the "BOOST" button. When the Green
LED turns solid, start the vehicle within 30 seconds.
Operation