Common Fault treatment
Error Code
Problem
Overworked
E01
Overheat
E02
Motor 1 is over current
E03
Motor 2 is over current
E04
Motor 1,hall error
E07
Motor 2,hall error
E08
Unbalance for the two
E09
Sides of the table
E20
Motor 1,two halls error
Motor 2,two halls error
E21
E22
Motor 1,current source and hall error
Motor 2,current source and hall error
E23
E30
Six-axis sensor error
Self balance adjustment error
E41
Sliding fault
_OL
Reset requirement remind
or
If other codes appear and the '▼'button dosen't work
Treatment
Rest for 18mins
Rest for 25mins
If the desk is overloading, please remove extra weights, then press "▼" to reset;
If not overloading, then only need to press "▼" to reset
If the desk is overloading, please remove extra weights, then press "▼" to reset;
If not overloading, then only need to press "▼" to reset
Please check and re-insert the cables to the control box, then press "▼" to reset
Please check and re-insert the cables to the control box, then press "▼" to reset
Please check if there is any big loading weight difference for both sides of the
tabletops.
If yes,please remove extra weight from one side
If no,press "▼" to reset
Please check and re-insert the cables to the control box, then press "▼" to reset
Please check and re-insert the cables to the control box, then press "▼" to reset
Please check and re-insert the cables to the control box, then press "▼" to reset
Please check and re-insert the cables to the control box, then press "▼" to reset
Contact your supplier or dealer
Adjust balance again; If not work, press "▼" to reset and then readjust balance
If still not work, contact your supplier or dealer
Check if the desk is over loading, if yes, remove the extra weight, then press
"▼" to reset
Press "▼" until the desk reaches the lowest height and rebound to stop
Check the cable connection and then cut off the power for at least 10 seconds.
Reconnect to the power and press "▼" to start the reset process when it shows
"
" Or "
".
If all these above process are inefficient,please contact our customer service