Troubleshooting - Inakustik TV-BOX Bedienungsanleitung

13. TROUBLESHOOTING

Warning: Under no circumstances should you attempt to repair the device as this will invalidate the warranty.
Do not open the device because there is a risk of an electric shock. Before sending the device to customer
service, use the following table to see if you can rectify the fault yourself. If the fault still cannot be remedied,
contact your dealer.
FAULT
No power
No picture is shown on the TV
screen
No sound or only distorted
noise can be heard
No sound or picture signal
The remote control does not
work
When playing back, the
device does not respond to
some of the operating
commands.
When playing films no sound
can be heard.
The USB stick & SD/MMC card
cannot be read
No sound with HDMI
connection
No picture is shown on the TV
screen and the player LED
flashes.
REMEDY
Ensure that the mains adapter is plugged in and connected to the device.
Check whether the mains adapter is faulty.
Connect the HDMI or AV cable once again. Connect the mains adapter once
again; ensure that the device and TV are set to the same input or output
mode. Ensure that your TV is switched on.
Check the volume controller and that the device is connected correctly to the
TV. Check that the loudspeakers are connected correctly.
Check that the cable is connected correctly. Ensure that the amplifier is set
correctly. Connect the mains adapter once again. Ensure that the device and
TV are set to the same input or output mode.
Point the remote control exactly at the sensor on the front of the device.
Ensure that the remote control is not too far away from the device. Replace
the batteries in the remote control.
Some functions may not be available. Consult the owner's manual for more
information. If the system is stopped, restart the device (reconnect to the
power supply).
The audio codec may not be supported by the player. You can change the
audio settings in the playback menu. Check the volume settings. Check that
the cable is connected correctly. Ensure that the device and TV are set to the
same input or output mode.
The format of the USB stick is not compatible with the device. If only the USB
stick cannot be read, please restart the device.
Ensure that the device and TV are set to the same input or output mode.
Check the TV settings. Check the volume settings.
Switch the device off, wait 30 seconds and switch it back on. Check the HDMI
connection or replace the HDMI cable if necessary. Set the output resolution
of the device to 720P.
USER MANUAL
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