7. Troubleshooting
processing
method
Machine
slipping
The machine
does not move
smoothly
Red light always
on
Flashing red light
The machine
cannot be started
or does not follow
the preset rules
during operation
The machine
cannot be
started or does
not follow the
preset rules
during operation
When the machine
suddenly stops
working, please
connect to an
external power
source
After placing the
machine for a
period of time, it
was found that it
did not start up
• Please be sure to follow the instructions and warnings related to the system.
Possible causes
The cloth is too
wet or the belt
is wet
The glass surface
is too damp or
sticky
Low battery
level
According to
voice prompts
Barometer detects
insufficient
vacuum
The corner or
border adhesive
strip is not
smooth
Power adapter
power down
The built-in
battery is out of
charge
13
processing method
A. Replace the sponge cloth
equipped on the machine
B. Wipe the water on the belt dry
with a dry cloth
Use the remote control to manually
wipe the glass in all directions
(up/down/left/right) before procee-
ding with further operations
Please charge the machine and it
can function normally after being
fully charged
A. Please restart the machine
B. Check if the machine cloth is
installed correctly
C. Please check if the power adapter
connection is powered off
A. Check if the cloth is installed
correctly
B. Replace with a brand new
cloth.
When the machine is moving, it
causes rapid air leakage for
safety reasons; Stop cleaning,
place the machine back in a
safe area and then clean again
Check if the power adapter is
powered off or if there is poor
contact at the machine power input
interface/extension cable connection
(re plug the DC plug by hand)
It is required to charge the
machine first, and the normal
charging time is generally around
2 hours