TROUBLESHOOTING
Problem
Operation of your appliance can lead to errors and malfunctions. The
following tables contain possible causes and notes for resolving an error
message or malfunction. It is recommended to read the tables carefully
below in order to save your time and money that may cost for calling to
the service center.
Problem
Indicator light
It doesn't heat
Kettle not cut-off
after water boiled
Kettle cut-off
before water
boiling (early
cut-off)
Any other servicing should be performed by an authorized service representative.
Cause
Cause
• The plug is not inserted
properly
• Loose connecting wire
• The lamp is broken
• Switch button not pressed
properly
• Heating element failure
• Thermostat failure
• Kettle lid not properly
closed
• Machine malfunction
• Excessive water scale
accumulated at the bottom
of the kettle
• Machine malfunction
Check plug.
Send to the after-sales service point
for maintenance.
Send to the after-sales service point
for maintenance.
Press the switch button into place
according to the instructions
Send to the after-sales service point
for maintenance.
Send to the after-sales service point
for maintenance.
Ensure the kettle lid is securely
closed
Send to the after-sales service point
for maintenance.
Clean the water scale
Send to the after-sales service point
for maintenance.
7
Solution
Solution