Technical Support; Warranty & Repair - Tesla Aircook Q65 Xl Pro Bedienungsanleitung

TROUBLESHOOTING
Problem
The appliance does not work.
The food is not fully cooked.
The food is not evenly cooked.
The food is not crispy after
frying.
The fries were not cooked well.
White smoke comes out of the
appliance.

TECHNICAL SUPPORT

Do you need advice on setting up and operating the TESLA AirCook Q65 XL Pro?
Contact us: www.tesla-electronics.eu
CONSUMABLES AND ACCESSORIES
Consumables can be purchased in the official store of the TESLA brand eshop.tesla-electronics.eu.
WARRANTY REPAIR
For warranty repair, contact the dealer where you purchased the TESLA product.
The warranty does NOT apply to:
•
using the device for other purposes
•
normal wear and tear of the appliance
•
failure to observe the "Important Safety Instructions" listed in the user manual
•
electromechanical or mechanical damage caused by improper use
•
damage caused by natural elements such as water, fire, static electricity, overvoltage, etc.
•
damage caused by unauthorized repair
•
unreadable device serial number
Solution
Check that the device is really connected to the mains.
Insert the outer container completely into the appliance.
Place smaller portions of food in the removable basket.
If the basket is too full, the food may be undercooked.
Increase the temperature or cooking time.
Ingredients that are stacked on top of each other or close to each
other need to be shaken or turned during cooking.
Spraying food with a small amount of oil can increase crispness.
Add a small amount of oil, approx. 15 ml. When making raw
potato chips, soak uncooked chips in water for 15 minutes to
remove starch before frying. Dry them before adding a small
amount of oil.
Cut uncooked French fries into 0.5 cm x 7 cm strips.
The appliance may produce white smoke when used for the first
time. It's alright.
Make sure the baskets and the inside of the appliance are
properly cleaned and free of grease.
Cooking fatty foods will cause oil to leak into the outer container.
This oil will produce white smoke and the container may be
hotter than usual. This is normal and should not affect cooking.