TROUBLESHOOTING GUIDE
PROBLEM
DESCRIPTION
• Pool has taken
on an oval,
rectangular or
FILLED
"egg-like" shape.
POOL IS
• Pool appears to
NOT ROUND
slope to one side
or pool water
depth is uneven.
• Water turns
blue, brown, or
COLORED
black when first
WATER
treated with
chlorine.
• Water looks
PARTICALS
"milky" or
SUSPENDED
cloudy.
IN WATER
PERSISTENT
• Pool appears to
LOW
be losing water
WATER
on a daily basis.
LEVEL
• Water has
greenish tint.
• Green, brown or
black spots appear
on pool liner.
ALGAE
• Pool bottom is
slippery and/or an
unpleasant odor is
present.
• Water is not
warming to a
POOL
comfortable
WATER IS
swimming
COOL
temperature.
TM
Prompt Set
Pool
CAUSE
• Wrinkles in bottom of liner
were not adequately smoothed
out prior to filling.
• Side walls were not properly
"pushed out" as pool was
filled, causing circumference
of top ring to be outside that
of the pool's side walls.
• Pool is resting on bumpy or
sloping ground.
• The chlorine is oxidizing
minerals in your water. This
commonly occurs with
water from different
sources.
• "Hard Water" caused by
an elevated pH.
• Chlorination is inadequate.
• Foreign debris in water.
• Bathers are not cleaning
their feet prior to entering
pool.
• Tear or hole in pool liner.
• Tear or hole in a filter
pump hose.
• Hose clamps are too loose.
• Evaporation from high
summer temperatures.
• Algae is present.
• Pool was set up in an
excessively shady or tree
lined area.
• Heat is escaping from pool
water.
15
REMEDY
• Drain pool to a 1" water
depth and then smooth out as
many wrinkles as possible.
• Drain pool to a 1" water
depth and then push out side
walls until they are outside of
the circumference of the top
ring.
• Make sure ground
underneath pool is very flat,
level and free of any mounds
of soil.
• Adjust pH to recommended
level.
• Run filter until water is
clear.
• Regularly clean cartridge.
• Adjust pH. Check with a
swimming pool supply retailer
for correct water treatment.
• Ensure proper chlorine level.
• Clean or replace your filter.
• Spray off dirt with a high-
pressure hose before entry.
• Locate damage and repair
with the included patch kit.
• Repair or replace hoses.
• Tighten all hose clamps.
• Keep pool covered when
not in use.
• Apply "shock" treatment
(super-chlorinator). Check pH
and adjust to an appropriate
level per your local pool
supply retailer.
• Vacuum or lightly scrub pool
liner.
• Test water often to maintain
proper chlorine levels.
• Relocate pool to a more open
location where it can get
maximum exposure to sunlight
during peak daylight hours.
• Keep your pool covered
whenever it is not in use.