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Concise User's Guide
Troubleshooting
Problem
The DVD regional codes
can no longer be
changed.
The TouchPad doesn't
work.
The sound cannot be
heard or the volume is
very low.
The Wireless LAN/
Bluetooth modules
cannot be detected.
The PC Camera
software displays a black
screen when the PC
Camera software is run.
34 - Troubleshooting
The code has been changed the maximum 5 times. DVD region detection is device dependent,
not OS-dependent. You can select your module's region code 5 times. The fifth selection is
permanent. This cannot be altered even if you change your operating system or you use the
module in another computer.
The TouchPad has been disabled. Press the Touchpad toggle (Fn + F1) key combination (make
sure you have installed the Touchpad driver.
The volume might be set too low. Check the volume control in the Volume Control Panel in the
Windows taskbar, or use the key combination Fn + F5/F6 to adjust (see
Visual Indicators" on page
The modules are off. Check the appropriate LED indicator
(see
"LED Indicators" on page
key combination in order to enable the modules.
The software is using the incorrect device. If you have both an optional PC Camera and an option-
al TV Tuner module present, you will need to select which device to use with the BisonCap pro-
gram. Go to the Devices menu in the BisonCap program and select the BisonCam, NB Pro
device.
Possible Cause - Solution
11).
9). If the LED indicator is off, then press the appropriate function
"Function Keys &
to see if the modules are on or off
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