Input Method Switch
For iOS:
Input method switch: Ctrl + Space
Caps Lock: Caps (Enabled General > Keyboards > Hardware Keyboard > Caps Lock
Language Switch)
For Android:
Input method switch: Shift + Space
NOTE: Functions of certain multimedia key may be disabled due to compatibility,
versions, brands, and drivers of Windows/Android OS. We also recommend not to
switch OS frequently as it may impact keyboard operations.
Troubleshooting
If unable to pair keyboard to device, confirm that the device you're trying to pair with is
Bluetooth-cable. If so, restart the device and try pairing it with the keyboard again.
Note: On a Windows computer, a new Bluetooth connection will sometimes require
additional software updates – a process that may still be ongoing after a message
appear indicating a successful completion. Wait at least 20 minutes after pairing to make
sure all updates are completed before restarting the computer.
Confirm that the device is configured to accept. Bluetooth connections (Windows) and
supports and external keyboard (HD profile)
Go to Bluetooth Devices > Open Settings and select the following.
•
Allow Bluetooth device to find this computer.
•
Allow Bluetooth devices to connect to this computer.
•
Alert me when a Bluetooth device want to connect.
•
My keyboard isn't working
For the keyboard: Turn the keyboard off and back on.
Turn Bluetooth off and restart the computer. (Windows)
For the device:
Go to Bluetooth settings and turn off Bluetooth and "forget" the keyboard.
Restart the device and turn on Bluetooth to reconnect.
Bluetooth connection is interrupted even within 10 meters.
Check if the keyboard is resting on a metal surface that can interfere with the Bluetooth
signal.
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