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3. Warranty services
GB
In the event of a defect or deficiency in the
luminaire, the warranty shall cover, at the
discretion of LeuchtenDirekt GmbH, a free of
charge repair or a free of charge replacement
delivery or a replacement delivery of a similar
or corresponding LeuchtenDirekt product.
LeuchtenDirekt GmbH reserves the right
to adapt the warranty service to technical
progress.
Costs for assembly, disassembly and
transport, as well as expenses, postage and
the like are excluded from the warranty. Also
consequential damages, loss of business
and loss of profit, which are attributable
to a defective or defective LeuchtenDirekt
product, are not covered by the assured
warranty.
4. Warranty exclusion and warranty
certificate
Warranty claims are only valid if, within the
warranty period, but no later than the end
of the working day following the end of the
warranty period, the defective product is
presented accompanied by a receipt or a
dated invoice from LeuchtenDirekt GmbH or
the authorized dealer.
The corresponding purchase receipts must
therefore be kept until the end of the
warranty period.
5. Commencement of warranty
For each luminaire, whose packaging carries
the 5-year warranty seal, the warranty period
is 5 years. It begins on the date of purchase,
which is stated on the proof of purchase and
ends 5 years after that date. An extension
of the warranty is excluded. In particular, it
shall not be extended by a warranty claim.
Also, no new warranty begins through the
provision of a replacement product. The
warranty periods that are applicable to the
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authorized agent shall not be added on to
that of the end user.
6. Other claims
The warranty by LeuchtenDirekt GmbH
does not restrict the statutory rights of
consumers, in particular, the rights arising
from § 437 of the BGB (German Civil Code)
(supplementary performance, withdrawal or
reduction, compensation due to damage) in
the event of a defect in the luminaire, these
statutory rights exist independently of the
warranty for the luminaire. Liability under
the Product Liability Act is also not limited by
the guarantee.
7. Enforcement of the warranty
In order to enforce the warranty, the
warranty case must be reported immediately
and the product must be returned along
with a copy of the proof of purchase in
accordance with Section 4 of this declaration.
The notification must be made in writing to:
LeuchtenDirekt GmbH
Olakenweg 36
59457 Werl
The defective or faulty product must also be
sent to the address given above after receipt
of the return form.
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