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Comfier CF-4902 Bedienungsanleitung Seite 19

Elektrisches kopfhaut-massagegerät

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5 Warranty
If the product(s) is damaged or defec�ve within a reasonable �me, COMFIER offers the
warranty as below.
Period
Within 30 Days
31- 90 Days
91 Days - 1 Year
1 Year - 3 Years
Comfier warrants the product to be free from defects in workmanship and materials, under
normal use, for a period of 12 months from the original invoice date, except as noted below.
Comfier products can be repaired or replaced within warranty period or returned for refund
within 90 days if the products break down in the period of proper use.
The warranty extends only to consumers, NOT to any retailers or resellers. This warranty is
effec�ve only if the product is purchased and operated in the country in which the product is
purchased. Warranty claims for product defects, unless extended warranty is registered,
expire 12 months from the purchase day. Warranty claims CANNOT be processed for items
that have exceeded the warranty period. The warranty does NOT cover the replaced,
refurbished product. The warranty does have other limita�ons as below "Warranty
Limita�ons". To obtain warranty service on Comfier products, follow "Warranty Claim
Procedures" below.
Warranty Claim Procedures:
1. Any product the customer believes is defec�ve and seeks for warranty, the customer must
provide to Customer Support:
a) Valid proof of purchase (see below the defini�on of valid proof of purchase);
b) Pictures and/or descrip�on are required to claim defec�ve merchandise;
c) Model number and Series Number label a�ached to each product
2. If the warranty claim is jus�fied by Comfier Customer Support, customer(s) will obtain from
Comfier a Warranty/Return Authoriza�on Number (RMA Number)
3. Comfier reserves the right to specify that items be returned to the designated warehouse for
inspec�on or be inspected by our representa�ve in the field or be retained by customer.
4. Any claim for defec�ve merchandise returns must be packed in original packaging
5. The item(s) will be repaired or replaced or a refund credit will be issued once the item(s)
are delivered. When returning items with RMA# and a prepaid shipping label provided by
Comfier, Comfier takes responsibility for any damage or loss incurred in transit.
Valid proof of purchase under this Warranty:
Order numbers from online purchases made through Comfier official store (www.comfier.com)
or Comfier's direct-authorized resellers, currently only at Amazon/eBay/Walmart. For product(s)
obtained from other Channels, please contact the customer service of the Channel directly for
appropriate solu�on.
Return for refund
Yes
Yes a�er being jus�fied
No
No
Return for replacement
Yes if undamaged
Yes a�er being jus�fied
Yes a�er being jus�fied
Only to buyers who have
received extended warranty
19
Who paid shipping?
Comfier
Comfier
Buyer
Buyer

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