3-Input Method Switch
For iOS:
Input method switch: Ctrl + Space
Caps Lock: Caps (Enable General > Keyboard > Hardware Keyboard> Caps Lock
Language Switch)
For Android:
Input method switch: Shift + Space
NOTE: Functions of certain multimedia key be disabled due to compatibility, versions,
brands and drivers of Windows/Android OS. We also recommend not to switch OS
frequently as it may impact keyboard operations.
Troubleshooting
If unable to pair keyboard to device, confirm that the device you're trying to pair with is
Bluetooth-capable. If so, restart the device and try pairing it when with the keyboard
again.
Note: On a Windows computer, a new Bluetooth connection will sometimes require
additional software updates-a process that may still be ongoing after a message appears
indicating a successful completion. Wait at least 20 minutes after pairing to make sure
all updates are competed before restarting the computer.
Confirm that the device is configured to accept Bluetooth connections (Windows) and
supports an external keyboard (HID profile).
Go to Bluetooth Devices > Open Settings and select the following:
Allow Bluetooth devices to find this computer
Allow Bluetooth devices to connect to this computer
Alert me when a Bluetooth device wants to connect
My keyboard isn't working.
For the keyboard:
Turn the keyboard odd and back on.
•
Turn Bluetooth off and restart the computer (Windows)
•
For the device:
Go to Bluetooth settings and turn off Bluetooth and "forget" the keyboard.
•
Restart the device and turn on Bluetooth reconnect.
•
Bluetooth connection is interrupted even within 10 meters.
Check if the keyboard is resting on a metal surface that can interface with the Bluetooth
signal.
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