Technical Problems - Axtel Elite HDvoice duo NC Bedienungsanleitung

HEADSET CONNECTION
The universal QD connector in every model of the Axtel professional headset along with Axtel
connecting cables allows you to connect the headset with a variety of communication systems
(a landline phone, a mobile phone and a computer). To find the right QD cable check the
compatibility matrix on our site
www.axtelheadsets.com/compatibility
You should plug it in the right socket of a telephone and connect it to the headset.
All cables can be found at www.axtelheadsets.com/accessories
EN RECOMMENDATIONS
• It is recommended to replace padding and foam ear pad covers min. every 6 months.
• Use special wipes for electronic equipment to clean the headset.
• The headset should be stored in a safe place, away from moisture and extreme
temperatures.
• Do not use the product if it is damaged or incomplete.
• Do never stretch or bend the connecting cable of the headset. It may cause damage to the
internal wire which is going to affect the sound quality.

TECHNICAL PROBLEMS

1. I cannot hear the caller / I hear crackling noises / the sound is being interrupted.
• You should check if the right connecting cable is being used.
• If an amplifier is being used, you should set its volume to the highest level.
• You should check if the connection socket is not damaged.
• You should check if the headset is not mechanically damaged.
2. The caller cannot hear me.
• You should make sure that the microphone is pointed directly to mouth, keeping
a 2 cm distance.
• You should thoroughly check if the connection cable is plugged into the right socket of
the telephone device.
• You should check if the QD ends are connected right.
• You should check if the right connecting cable is being used.
In case of other technical problems occurring, check the www.axtelheadsets.com/support link or
contact our technical department support@axtelheadsets.com
AXT/2019/IN
HEADSET INSTRUCTION MANUAL
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www.axtelheadsets.com