Occasional failure to connect with Bluetooth
Reboot your smartphone or restart your smartphone's Bluetooth.
Failure to receive message / calls notifications
Message / calls notification function works when the watch connects to your smartphone
via the app. Please kindly refer to the following tips:
Go to your smartphone Settings, find F Fit app, and enable the Location and all
1.
Notifications.
Enable your phone's Bluetooth and go to the F Fit app to pair the watch.
2.
Open the app. Go to the "Device" page, tap "Notification" and enable corresponding
3.
reminders.
Make sure the do-not-disturb function is not enabled on the watch.
4.
The watch is disconnected from the F Fit app on your smartphone
The watch will disconnect from your smartphone in the following cases:
Smartphone Bluetooth is off or exceeds the Bluetooth connection range (the
1.
maximum Bluetooth connection range is 10 meters and can easily be reduced by
walls, furniture, etc.)
The F Fit app is closed on the phone. (This can occur automatically under certain
2.
circumstances.)
To reconnect the watch to your smartphone, please kindly take the following steps:
Go to your smartphone system Settings, find the F Fit app, and enable the Location
1.
and Bluetooth.
Clear all running / background processes on your smartphone. Open the F Fit app, go
2.
to the "Data" page, swipe down the screen to sync data, and then the watch will
reconnect to your smartphone and update data. You can also forget the device in
your smartphone settings, restart your smartphone and Bluetooth, and then re-pair
the watch in the app.
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