Warranty Terms And Conditions - joule PERFORMANCE Gaming PC Schnellstartanleitung

Warranty terms and conditions

The standard warranty relates to a faultless functioning unit during a period of 24
months, commencing with the purchase date. The following points should be taken
into account:
• The standard warranty is a bring-in warranty, meaning that you are responsible
for taking the device to the service center and we then ensure
the repaired device is returned to you.
• The warranty includes free repair and replacement of the unit or parts of the
unit, if hardware faults due to defective material or construction errors occur
during the specified warranty period.
• In the case of repair orders once a warranty period has expired, you as the
customer are responsible for the costs of work and parts as well as all other
costs in connection with the repair order.
• Improper installation or removal of components resulting in any damage to them
is excluded from any warranty claims.
• Failure to comply with the safety instructions, which results in water damage,
electric shocks or excessive dust buildup in the product, will also be excluded
from any warranty claims in the event of hardship.
Expert tip
We strongly advise against performing new BIOS updates or
changing the BIOS parameters unless our team provides you with
an explicit recommendation. This is because existing settings
could be overwritten and reset, and system errors may occur.
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