Masuria Juno 600 Gebrauchsanweisung Seite 20

8. The Buyer shall cover the costs of shipping for the returned product, and should the
complaint be accepted and the product be repaired, the shipping costs for return of the
fixed product shall be covered by the Guarantor, but only up to the cost of products
being shipped by the Guarantor.
9. When shipping the product being returned, the Guarantor recommends using the
original product packaging. Should the original packaging not be available, the Buyer is
obliged to ship the product in a safe manner. The Guarantor is not liable for cases
where the product gets damaged due to incorrect packaging by the Buyer.
10. The warranty period shall be extended for the period of warranty repairs. The extension
shall not occur in cases of unjustified complaints. This provision is not applicable in cases
of replacement of defected product or performing important repairs on the product
covered by warranty.
11. The Buyer is first and foremost entitled, within the scope of their warranty, to have their
faulty product repaired for free by the Guarantor. If repairs are not possible or would be
too costly, or if the Guarantor is not able to perform such repairs in a timely manner, the
product shall be replaced with a new, fault-free unit. The decision on how to handle the
complaint rests with the Guarantor.
12. In cases of unjustified complaints, the Guarantor may claim from the Buyer any expenses
related to the examination, testing or transport of the product.
13. Any changes or updates to the Warranty Card are valid only when they are accepted
by the Buyer and made by a person authorised by the Guarantor, attested with proper
signature and the Guarantor's stamp.
14. The Buyer shall bear the risk of exploiting the product. The Guarantor is not liable for
loss of potential benefits or expenses incurred as a result of usage or inability to use the
product due to the warranty.
15. The Guarantor shall be liable solely for defects resulting from the actual structure of
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the product; the warranty does not cover defects, after the sale, resulting from other
causes, esp.:
- damage resulting from incorrect usage, assembly, reconfiguration, maintenance, or
storage of the product, or from transporting the product in a manner inconsistent
with the rules of safe product transportation defined by the Manufacturer,
- damage resulting from random events, e.g. fires, floods, war, terrorist attacks, natural
disasters, or from actions that the Guarantor is not responsible for, such as chemical
of mechanical damage,
- damage resulting from incorrect assembly or disassembly of the product.
16. Our products are manufactured from natural materials, therefore in some cases this
may give rise to certain technological modifications, which, however, should have no
bearing on the quality, functionality and purpose of the product.
17. The warranty does not cover:
- parts of the product made of glass and wood, including exotic wood,
- LED diodes, light bulbs, fluorescent lamps and other light sources that naturally
degrade over time,
- mechanical damage and faults resulting from them,
- defects and damage that would cause the price of the product to decrease,
- damage caused by not adhering to common rules of usage, using the product for
unintended purposes, and other damage caused by the Buyer's actions or lack of
knowledge,
- signs of exploitation and natural degradation, e.g. insolation, discolouring, slight
changes relating to natural reactions of wood to its surroundings,
- changes resulting from individual settings of the Buyer's computer (colour,
proportions, etc.).
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