Realme RMX2063 Anleitung Seite 28

C. Faults caused by the Internet and wireless information service providers (operators) are not covered by the warranty;
3. If any of our products is required to be fixed, you may take it to any warranty shop in our national warranty network.
4. If the product requires repair since water enters the device or it is seriously damaged by human factors, the customer needs to sign
the repair agreement form with the realme Customer Service Centre firstly;
5. All components, parts and accessories replaced during the warranty period shall become the property of the Company.
III: Considerations for Sending the Device for Repair and Collecting It
1. When completing the realme mobile phone repair form, the customer must fill in valid information in clear handwriting as required
(name, address, phone number and fault symptoms);
2. Before sending your device for repair, please back up all information and data you have saved on the mobile phone (such as phone
numbers, text messages and pictures) before you delete them to prevent loss or damage during the testing and inspection process.
In any circumstances, realme Customer Service Centre and its staff will not be responsible or obligated to back up or recover your
information and data, or accept responsibility for any consequence arising from the loss, damage or leakage of your information and
data. Please ensure the legality of the information and data you have saved. To respect your privacy, we will not transmit, backup or
examine your information and data (unless they are necessary for us to provide you with services), and we reserve the right to refuse
to provide services for illegal content;
3. The Customer shall collect the mobile phone by presenting the realme mobile phone repair form. In case the Customer loses the
Customer Copy, the Customer shall go through the loss reporting procedures with his/her personal ID or valid proof of identity before
collecting the mobile phone.