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Warranty policy / service
We congratulate you to your new device and are convinced that you will be satisfied and have your joy with this modern appliance.
However, if you recognize a reason for a complaint, please contact us:
Midea Europe GmbH
Ludwig-Erhard-Str. 14
65760 Eschborn
In case of a technical fault, enter your exact address, telephone
number, sales contract number and
Device type (from the type plate of the device).
A precise fault description saves you time and money. For
special questions, please contact the customer service center.
Before calling for service:
Please check whether there is an operating error or a cause that
has nothing to do with the function of your device.
Please observe the note in the user manual and check whether:
- The power plug is connected
- The power plug may be damaged
- Electricity is available
Warranty terms
This device has been manufactured and tested according to the
most modern methods. The seller warrants for faultless material
and proper manufacture for a period of 24 months from the date
of sale to the end user. The unit is not suitable for commercial
use.
Phone: +49 6196-90 20 - 0
Fax: +49 6196-90 20 -120
Email: info-meg@midea.com
Homepage: www.midea.com/de
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In case of service:
Phone: +49 6196-90 20 - 0
Fax .: +49 6196-90 20 -120
Email:service-meg@midea.com
When claims are submitted, the manufacturer reserves the right
to make improvements to defective parts or to replace or
exchange the device.
Only if it is not possible to achieve the intended use of the
device by repairing or replacing the device, the buyer can
demand a reduction of the purchase price or the cancellation of
the purchase contract within 6 months from the date of
purchase.
Claims for damages, including consequential damages, are
excluded unless they are based on intent or gross negligence.
The guarantee claim exists only with submission of the product
and the purchase receipt. This warranty is valid within Germany.
Importer by:
Midea Europe GmbH
Ludwig-Erhard-Str. 14
65760 EschbornGermany
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