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Statement of Foreseen Use
The WindowTouch-4He insertion machines are intended for use in an indoor commercial or industrial
environment. Factory-authorized training is made available for operators at the time of installation. The
Insertion Logic technology and All Haeger machines are designed to operate at voltages ranging
between 380-480V and at 50/60Hz with no additional power requirements. Haeger systems do not
produce thermal, biological, fire or radiation hazards etc. Again, Haeger machines are not intended or
designed to be used in hazardous or explosive environments, exposure to outside elements of weather
such as freezing, wet, extreme high temperatures or extreme dusty environments. See your local
representative or visit
http://www.haeger.com
for more details.
Safety Information
This manual contains details on safety when using your new machine. Where applicable, cautions and
warnings are used throughout this manual to draw your attention to safety precautions. The Haeger
Safety System section of this manual, explains the safety features built into the machine that minimizes
the dangers of pinching or crushing while operating the machine.
It is recommended that in
addition the safety details in this Haeger insertion machine manual, all customers, create, implement
and maintain their own individual safety codes, policies and procedures.
Customer Service
If your machine malfunctions and you are unable to resolve the problem, field service technicians can be
dispatched to your site to conduct repairs. Service visits are paid for by the customer, either under a
maintenance agreement, by purchase order or prepayment. Time and material rates are charged for any
service not covered under a maintenance agreement. Before calling to report a problem, gather as much
information about the problem as possible and have it ready to provide to your customer care center.
The more information you can provide initially, the more quickly the problem can be corrected.
Responsibilities of the Operator
The machine operator must be properly trained. Haeger provides training for the operator in the use of the
machine and software at the time of installation. It is the customer's responsibility to ensure that only properly
trained personnel operate the machine. Operators must be fully versed in its operation. For any operator
unfamiliar with its operation, training is required. Training is available; contact your Haeger representative. The
customer must also ensure that all operators are aware of the safety issues described in this manual. The operator
or other trained personnel are expected to handle all user maintenance as detailed in the User Manual. If your site
has a technician in charge of machine maintenance, that person is the optimal candidate. While any trained
operator may perform routine maintenance, the best maintenance results from familiarity with the machines
internal operation and history. The machine requires daily maintenance to ensure the highest insertion quality and
longer life for the machine. The machine design provides you easy access to perform this simple task and it is
essential that machine maintenance is performed as described in the "Maintenance Schedule" section of this
manual. It is the responsibility of the operator to try to eliminate simple problems before calling a service
representative. But knowing when to call for service is also important. An untrained operator must not attempt to
service the machine as this may cause further damage. When you have determined that a service call is required,
call as soon as possible. See the Troubleshooting and Maintenance sections for more details.
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