Troubleshooting - SACKit Touch 350 Kurzanleitung

TROUBLESHOOTING

If you have trouble using your SACKit Touch 350 we ask you to try the following solutions. If these
solutions does not fix your problem please contact our customer service at info@sackit.dk.
I experience issues with stability and connection
• Try to delete the pairing between SACKit Touch 350 and your device on the device. You do this
by accessing the Bluetooth settings on your device and choose "forget SACKit Touch 350". Now
pair SACKit Touch 350 and your device by following the description found on 6
TOUCHit Over-Ear is not playing music while connected to my device
• Please check volume on your audio device to make sure it is outputting sound
• If you use in-line please make sure that the 3 .5mm plug is fully inserted into your audio device
and headset. And please make sure the headphone plug and audio device's jack sticks are clean
• If SACKit Touch 350 is used wirelessly and still is not playing music, you manually have to choose
to play from SACKit Touch 350 in your device settings. Please refer to the instruction of your
device or specific app for further information
I'm hearing a beep-sound in my headset
• When SACKit Touch 350 makes a beep-sound, they need recharging . Please charge your
headphones fully
I don't feel like SACKit Touch 350 is comfortable to wear
• Please adjust the length headband by pull/pushing the earcups to adjust to headset for a
comfortable fit
I can't turn on my headset
• Please recharge your headset by leaving the headset in the charger for minimum 4 hours
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