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TROUBLESHOOTING

Problem
Speaker does not
turn on
No sound
Speaker does not pair
with device
The Bluetooth
®
connection is disrupted
Speaker does not react
to any buttons
Possible Cause
» Battery is empty
» Speaker is not paired
» Volume is too low
» Speaker is turned off
» Bluetooth
is turned off on the device
®
» Speaker is too far away from the device
» Terminal device does not recognize
the speaker
» Speaker is too far away from the device
» Bluetooth
connection is interfered
®
with by obstacles such as walls, doors
or even strong electrical fields. Electri-
cal fields are caused by objects such as
medical devices, microwaves, wireless
network adapters, fluorescent tubes
and gas stoves that use the same
frequency range
» Speaker is turned off
» Speaker battery is too low
» Speaker is out of Bluetooth
Possible Solution
» Charge the speaker
» Double check if the speaker is
paired. If need to, pair again
» Increase the volume
» Turn on the speaker
» Turn Bluetooth
settings
» Move the speaker closer to the
device
» Delete the pairing entry in the
Bluetooth
and repeat the pairing process
» Move the speaker closer to
the device
» Reconnect the speaker and unit
in an area free of obstacles
» Turn on the speaker
» Charge battery
®
range
» Move the speaker closer to
the device
20
on in device
®
settings of the device
®
EN
DE
ES
FR

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