Warranty; Customer Support - Dymla One Benutzerhandbuch

Warranty

This product is covered by a one-year
warranty. Information on the option of
an extended warranty period is available
on our website www.dymla.com/
terms-conditions. Our warranty covers
manufacturing defects and enters into
force from the date of purchase. If you
identify a manufacturing defect in our
product you should immediately send
an e-mail to support@dymla.com and
describe the defect in detail. Dymla's
friendly staff will do everything they can
to help you. Our goal is for you to be
satisfied with our product.
The warranty is non-transferable and
is valid only upon presentation of a
warranty certificate. Always keep the
original receipt as a warranty certificate
for your product.
In the event of a manufacturing defect,
Dymla® will, where possible, offer
product or product part replacement, or
product repair.
The warranty is only valid in the country
where the product was purchased. As a
customer, you are responsible for paying
any return shipping yourself, and you
must always return the products in an
essentially unchanged condition and in
the original packaging.
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Dymla® ONE | User guide
EN
The following defects are not covered by
the guarantee:
• Damage or wear and tear caused by
use, negligence or accident.
• Damage caused by improper use or
poor maintenance.
• Damage from water, moisture,
corrosion, rust, mould or other
bacterial influences caused by poor
maintenance or improper handling.
• Damage caused by third parties
such as airlines or other transport
companies.
• Damage caused by exposure to
sunlight, perspiration, detergent,
storage in a humid environment or
excessive cleaning.
• Damage caused by repairs, service
or modifications by third parties.
• The guarantee applies to the original
buyer of the product and not to a
new user if the product is resold.
• The guarantee does not cover
consumable parts such as the filter.
Dymla® reserves the right to determine
whether guarantee conditions have been
met. This guarantee does not exclude,
limit or otherwise affect the consumer's
statutory rights, including claims for
damages or claims in respect of a breach
of contract, which the buyer may have
against the seller or manufacturer of the
product.
EN

Customer Support

For questions regarding your Dymla® ONE, please contact our Customer Support
team. We are always happy to help!
Telephone: 0046 829 2855
Email: support@dymla.com
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