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5

Warranty

1. 2MOBILITY warrants that, during the Warranty Period, the Product will,
with normal use and service, be free from faulty parts, manufacture defects
or workmanship errors.
2. The TRACK Rollator comes with a 24 month warranty on the frame and the
cross bars, starting from the date of purchase by the original buyer. Any
manufacturer defects (production errors or material failure) also carry a
warranty of 24 months.
3. This warranty is valid only for Products that are purchased new and unused
directly from 2MOBILITY or from authorized third party resellers or distributors.
4. The Customer must provide the original proof of purchase and the serial number
of the Product which demonstrates compliance with the above conditions to
receive any services under this warranty.
5. The warranty is non-transferable.
6. This warranty only applies where a defect has arisen, wholly or substantially, as
a result of faulty manufacture, parts or workmanship during the Warranty Period.
7. The warranty does not apply where damage is caused by other factors,
including without limitation:
A normal wear and tear;
B abuse, mishandling, accident or failure to follow operating instructions;
C servicing or modification of the Product other than by 2MOBILITY, or
their authorized service agents;
D use of the Product with other accessories, attachments, product supplies,
parts or devices that do not conform to Wheelzahead specifications; or
E shipment or other transit.
8. This warranty does not cover:
A the replacement of any consumables such as tires, brake pads,
brake cables, textiles, etc.
B repair or replacement of any Product damaged during transit to or from
WheelzAhead
C any loss or consequential damage incurred while the Product is
being repaired.
9. Instructions for making a warranty claim are included in the enclosed materials.
If the warranty claim is not accepted:
A 2MOBILITY will inform the Reseller, Distributor or the Customer in case
of a purchase directly from 2MOBILITY;
17 User manual WheelzAhead
®
; or
TRACK
®

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