What Is Remote Support - Samsung 7 Series Handbuch

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.
• Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset your TV
• Install recommended firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
1. Call Samsung Contact
Centre and ask for
remote support.
Assembling the Holder-Wire stand
2. Open the menu on your
TV and go to the Support
section.
English - 18
3. Select Remote
Management and Provide
the Pin# to the agent.
4. The agent will then
access your TV. That's
it!