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HPE UPS R7000
User Guide
Abstract
This document includes installation, configuration, and operation information for the HPE UPS R7000. This document is for the person who
installs and maintains power products. Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage equipment
and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 637908-003R
November 2015
Edition: 4
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Inhaltsverzeichnis
Inhaltszusammenfassung für Hewlett Packard Enterprise UPS R7000
- Seite 1 User Guide Abstract This document includes installation, configuration, and operation information for the HPE UPS R7000. This document is for the person who installs and maintains power products. Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels.
- Seite 2 Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.
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Seite 3: Inhaltsverzeichnis
Contents Overview..............................6 UPS R7000 overview ............................... 6 UPS R7000 features............................6 Important safety information ............................. 6 Component identification ........................7 UPS front panel ................................ 7 UPS front panel controls ............................7 UPS rear panel ................................. 8 REPO port ..............................9 ERM rear panel .............................. - Seite 4 Power management ..........................34 Power Protector software ............................34 Maintenance ............................35 Removing the UPS front bezel ..........................35 Removing the ERM front bezel ..........................35 Replacing the UPS Network Module ........................35 Replacing the batteries ............................36 Important battery safety information ......................36 Battery care and storage guidelines ......................
- Seite 5 Ukraine RoHS material content declaration ....................53 Support and other resources........................ 54 Accessing Hewlett Packard Enterprise Support ..................... 54 Information to collect ........................... 54 Accessing updates ..............................54 Websites ................................. 54 Customer Self Repair ............................. 55 Remote support ..............................62 Acronyms and abbreviations ........................
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Seite 6: Overview
Overview UPS R7000 overview The HPE UPS R7000 features a 4U rackmount design and offers power protection for loads up to 7200 VA/7200 W (NA/JPN) or 6500 VA/6500 W (INTL). UPS R7000 features Features include: • 4U UPS height, 3U ERM height •... -
Seite 7: Component Identification
Component identification UPS front panel Item Description LCD display Control buttons Battery compartment UPS front panel controls Item Component Description ESC button Cancel/return to the previous menu Up arrow Scroll through the menu structure Component identification 7... -
Seite 8: Ups Rear Panel
Item Component Description Scroll through the menu structure Down arrow Enter/Select button Select an option Power ON/OFF • Green—operating button • Flashing green—on/off/standby UPS rear panel Item Description Load segment 1 circuit breaker (controls L6-30R receptacle for NA/JPN, Item 3) Load segment 2 circuit breaker (controls L6-30R receptacle for NA/JPN, Item 15) Large output NEMA L6-30R receptacle (NA/JPN) or... -
Seite 9: Repo Port
Item Description Load segment 2 circuit breaker (controls the C19 receptacles, but does not control the large output receptacle) Large output NEMA L6-30R receptacle (NA/JPN) or IEC-320-C19A receptacle (INTL) associated with load segment 2 ERM communication port ERM connector for the large plug on the split ERM cable REPO port The UPS includes an isolated REPO port. -
Seite 10: Erm Rear Panel
ERM rear panel Item Description ERM input connector for the small plug on the split ERM cable of another ERM output ERM input connector for the large plug on the split ERM cable of another ERM output Split ERM cable with two output connectors that attach to the UPS or another ERM Ground bonding screw Component identification 10... -
Seite 11: Installation And Configuration
Installation and configuration Precautions Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with AC power products. -
Seite 12: Selecting A Site
Selecting a site WARNING: To prevent fire or electric shock, install the unit in a temperature- and humidity-controlled indoor environment, free of conductive contaminants. When selecting a site, consider the following factors: • Elevated operating ambient temperature—If the equipment is installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment might be greater than room ambient temperature. - Seite 13 Loosen the wing nuts or hex nuts, and then extend the brackets to the appropriate length. Insert screws through the rack into the mounting rail and the front of each mounting bracket. Installation and configuration 13...
- Seite 14 Install clip nuts into the rear of the rack. Insert screws through the mounting rail into the clip nuts. Installation and configuration 14...
- Seite 15 Install the rail reinforcement plates and tighten using hex nuts with captive washers included in the kit, instead of the nuts included with the rail. Tighten the wing nuts or hex nuts. Installation and configuration 15...
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Seite 16: Preparing The Rails For Integrated Shipping
Install the rear mounting brackets using hex nuts. Wait until the unit is installed and the brackets are adjusted before tightening the nuts. Preparing the rails for integrated shipping If the unit is to be shipped in an HPE 9000 or 10000 series rack: Remove the hex nuts, flat washers, and lock washers from the mounting rail. -
Seite 17: Connecting The Battery Leads
WARNING: A risk of personal injury or damage to the equipment exists. Uneven loading of equipment in the rack might cause the rack to become unstable. Install the heavier components first, and then continue to populate the rack from the bottom to the top. Install the mounting rails ("Installing the mounting rails"... -
Seite 18: Attaching The Ups Front Bezel
Attaching the UPS front bezel Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power protector software requires the communications port to be appropriately cabled to the host computer. - Seite 19 USB-Drivers website (http://www.usb-drivers.com/drivers/123/123294.htm). To configure a USB port to the COM 1 port on systems that do not have available serial ports: Connect the USB to serial converter to the USB port on your system. For Windows Vista, click Start, select Control Panel, double-click System and Maintenance, and then skip to step 4.
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Seite 20: Connecting The Usb Communications Port
Connecting the USB communications port NOTE: This port is only used for firmware upgrades. To update the UPS firmware, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/rackandpower). Connecting the REPO port WARNING: The pins on the REPO port are polarity sensitive. Be sure to verify polarity while connecting the REPO port. - Seite 21 WARNING: To meet the requirements stated in NEC (NFPA 70) Articles 645-10 and 645-11, a UPS installed in a computer equipment room must be connected to a REPO circuit. IMPORTANT: The remote switch must be in the Off (open) position to enable power to the output receptacles.
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Seite 22: Connecting The Ground Bonding Cable
• Use tie wraps and tie wrap blocks to secure the wires tightly to the rack and the rear of the UPS. For more information about the REPO port, see "REPO port (on page 9)". For information about verifying the REPO connection, see "Verifying the REPO port connection (on page 32)". -
Seite 23: Connecting The Network Cable
Connecting the network cable Connect a standard Ethernet cable between the network connector on the UPS Network Module and a network jack. This connection is used to access the UPS Network Module remotely through the web interface. The UPS Network Module also uses the network connection to communicate to the configured HPE Power Protector Clients and to facilitate SNMP-based monitoring. -
Seite 24: Connecting The Ups Cord Retention Clips
Connect the device power cords to the appropriate output receptacles on the rear panel of the UPS. To provide additional receptacles: • Plug a PDU or other device into a high current, large output receptacle. The large output receptacles can be turned off and on using power management software ("Power Protector software"... -
Seite 25: Connecting The Configuration Cable
Connecting the configuration cable Connect the DB-9 connector on the DB-9 to RJ-45 cable to a serial connector on the host computer. Connect the RJ-45 connector on the DB-9 to RJ-45 cable to the Settings/AUX connector on the UPS Network Module. This connection is used to access and configure the UPS Network Module network settings locally through a terminal emulation program. -
Seite 26: Accessing The Web Interface
Press any key. The initialization process completes, and then you are prompted to enter the password. At the prompt, enter admin. The HPE UPS Network Module Configuration Menu appears. Use the HPE UPS Network Module Configuration Menu to configure the minimum settings required to access the UPS Network Module remotely. -
Seite 27: Configuring The Ups Network Module Settings
Click Sign In. The HPE UPS Network Module web interface appears. Configuring the UPS Network Module settings Use the Settings screens of the UPS Network Module web interface to configure the UPS Network Module. For more information, see the UPS Network Module user guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/HPNM_Manuals). -
Seite 28: Attaching The Erm Front Bezel
Install the mounting ears on the chassis using the screws provided. With one person on each side, lift the chassis to rail level and slide the chassis on the mounting rails. Be sure that the cleat brackets slide into the channels on the rear stabilization brackets. Attach the chassis to the rack using the supplied screws. -
Seite 29: Connecting The Erm To The Ups
Connecting the ERM to the UPS Connect both ends of the split ERM cable to the ERM connectors on the UPS rear panel. To install additional ERMs, connect both ends of the split ERM cable from the next ERM into the connectors on the rear panel of the previous ERM. -
Seite 30: Ups Operations
UPS operations Modes of operation The UPS has three modes of operation: • Standby mode (on page 30) • Operate mode (on page 30) • Auto-Bypass mode (on page 30) Standby mode In Standby mode: • No power is available at the UPS output receptacles. •... -
Seite 31: Configuring The Ups
Transferring the UPS between modes To transfer between Operate mode and Bypass mode: Press the ESC button to activate the menu options. Press the down arrow to scroll to the Control menu, and then press the Enter button. Press the Enter button to select Go To Bypass Mode. To transfer between Bypass mode and Operate mode: Press the ESC button to activate the menu options. -
Seite 32: Verifying The Repo Port Connection
Main menu Submenu Display information or menu function Go to Bypass mode Transfers the UPS system to internal Bypass Control mode When this command is active, the option changes to Go to Normal mode. Schedules a battery test Battery Test —... -
Seite 33: Powering Down The Ups
If the polarity is correct, the REPO connectors can be disconnected, and then reconnected, without initiating a REPO. Verify that the UPS remains in Operate mode (on page 30). If a REPO is initiated, the polarity is reversed. Check and correct the connections. Powering down the UPS Shut down all load devices. -
Seite 34: Power Management
To download the latest version of HPE Power Protector software, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/rackandpower). NOTE: To install and configure the software, see the software user guide. The software user guide is available for download from the Hewlett Packard Enterprise website (http://www.hpe.com/info/rackandpower). HPE Power Protector: •... -
Seite 35: Maintenance
Maintenance Removing the UPS front bezel Removing the ERM front bezel Replacing the UPS Network Module This component is hot-swappable and can be replaced without powering down the UPS. Maintenance 35... -
Seite 36: Replacing The Batteries
(optional) To replace the component with the UPS powered down, refer to "Powering down the UPS (on page 33)." Disconnect all cables attached to the UPS Network Module connectors. Remove the two screws securing the UPS Network Module and slide the module out. To replace the component, reverse the removal procedure. -
Seite 37: Battery Care And Storage Guidelines
NOTE: Replace all battery modules at the same time with the same type of batteries originally installed in the UPS. Battery care and storage guidelines • Minimize the amount of time the UPS uses battery power by matching the UPS configuration with the utility voltage. - Seite 38 Remove the UPS battery bracket. Remove the UPS battery modules. IMPORTANT: Do not pull the battery leads when removing or installing the batteries. To replace the component, reverse the removal procedure. IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices.
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Seite 39: Replacing The Ups
Replacing the UPS To remove the UPS: Power down all attached load devices. Power down the UPS ("Powering down the UPS" on page 33). Unplug the UPS power cord. Disconnect all cabling. Remove the UPS front bezel. Disconnect the battery leads. Remove the UPS battery bracket. -
Seite 40: Replacing The Erm
Remove the screws securing the ERM to the rack. Remove the ERM from the rack. To replace the component, reverse the removal procedure. Updating the UPS firmware To update the UPS firmware, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/rackandpower). Maintenance 40... -
Seite 41: Troubleshooting
Instead, they are preventive alarms intended to alert you of a possible condition. The following table describes typical alarms and conditions. If an alarm appears with a service code, contact Hewlett Packard Enterprise technical support. To check the Event Log for a list of active alarms: Press the ESC button on the front panel display to activate the menu options. -
Seite 42: Silencing An Audible Alarm
Alarm Alarm name Alarm description Alarm type number Event To Bypass Command A request to transfer to Manual Bypass Mode received from software. From Bypass Command A request to transfer to Operate Mode is received Event from software. On Manual Bypass The UPS is manually commanded to switch to Notice bypass and will remain in bypass until commanded... -
Seite 43: Battery Connection Condition
Action: Be sure that all the battery trays are fully seated and locked in place. If the condition persists, contact a Hewlett Packard Enterprise authorized service representative. Bypass is out of range The input voltage is not within ±12 percent of nominal voltage. -
Seite 44: Input Voltage Is Out Of Range
Power down the UPS ("Powering down the UPS" on page 33). If the condition persists, contact a Hewlett Packard Enterprise authorized service representative. Low battery shutdowns Possible cause::Ungraceful shutdown of attached servers occurs when the UPS is in a low battery condition. -
Seite 45: Site Wiring Condition
Action: Be sure that the battery circuit breakers are in the On position. Allow the UPS batteries to charge for 48 hours. If the condition persists, contact a Hewlett Packard Enterprise authorized service representative. UPS does not start Action: Be sure that the power cord is plugged in to a utility power receptacle. -
Seite 46: Utility Power Condition
The equipment transferred to bypass utility power. Battery mode is not available and the equipment is not protected; however, the utility power continues to be passively filtered by the UPS. Check for one of the following alarms: • Overload • Over temperature •... -
Seite 47: Specifications
Specifications UPS physical specifications Parameter Value 17.1 cm (6.75 in) Height 73.4 cm (28.9 in) Depth 43.7 cm (17.2 in) Width 75 kg (165 lb) Weight 0~40°C Ambient operation ERM physical specifications Parameter Value 12.7 cm (5 in) Height 71.9 cm (28.3 in) Depth 43.8 cm (17.24 in) Width... -
Seite 48: Power Protection Specifications
UPS model Load Circuit Output Maximum current segment breaker receptacles 10 A per receptacle 2 x IEC-320-C13 20 A¹ 2 x IEC-320-C19 16 A per receptacle² R7000 INTL 2 x IEC-320-C13 10 A per receptacle 1 x IEC-309-32A Up to full UPS power rating 16 A per receptacle²... -
Seite 49: Battery Specifications
Battery specifications Feature Specification Each model contains maintenance-free, sealed, valve Type regulated lead-acid batteries with an 8-year minimum float service life at 25°C (77°F). The battery modules have a battery string voltage of 216 V. Voltage Complete charge takes no more than 48 hours. Charging Approximately 3 hours to 80 percent capacity at default nominal utility voltage and no load. -
Seite 50: Repo Port Specifications
Feature Specification Less than 50 dBA, normal operation Audible noise Less than 55 dBA, on battery power REPO port specifications The REPO port meets the requirements of NFPA Articles 645-10 and 645-11 for a Disconnecting Means. Specifications 50... -
Seite 51: Spares
Spares Ordering spares To order a spare, visit the Hewlett Packard Enterprise website (http://www.hpe.com/buy/parts). To replace parts under warranty, contact a Hewlett Packard Enterprise authorized service representative. UPS spare parts list Item Description Spare part number UPS unit NA/JPN 638831-001... -
Seite 52: Warranty And Regulatory Information
Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts). Belarus Kazakhstan Russia marking Manufacturer and Local Representative Information Manufacturer information: Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S. -
Seite 53: Turkey Rohs Material Content Declaration
• Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;... -
Seite 54: Support And Other Resources
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page (http://www.hpe.com/support/AccessToSupportMaterials). IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites •... -
Seite 55: Customer Self Repair
CSR part whether a defective part must be returned to Hewlett Packard Enterprise. In cases where it is required to return the defective part to Hewlett Packard Enterprise, you must ship the defective part back to Hewlett Packard Enterprise within a defined period of time, normally five (5) business days. - Seite 56 (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett Packard Enterprise (o un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto come riparabile mediante un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente per la sostituzione.
- Seite 57 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
- Seite 58 NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes.
- Seite 59 OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
- Seite 60 Support and other resources 60...
- Seite 61 Support and other resources 61...
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Seite 62: Remote Support
It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level. Hewlett Packard Enterprise strongly recommends that you register your device for remote support. -
Seite 63: Acronyms And Abbreviations
Acronyms and abbreviations extended runtime module International Electrotechnical Commission power distribution unit power factor corrected REPO remote emergency power off root-mean-square uninterruptible power system Acronyms and abbreviations 63... -
Seite 64: Documentation Feedback
Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page. -
Seite 65: Index
Index authorized reseller 54 input voltage is out of range 44 insufficient backup time 45 internal UPS fault condition 44 backup time, insufficient 45 batteries, care and storage 37 batteries, charging 24, 29 Japanese notice 52 batteries, replacing 36 battery replacement notice 52 battery warranty 52 LCD panel 7 bezel, removing 35... - Seite 66 REPO port, specifications 50 required tools 11 safety considerations 11, 52 selecting a site 12 series number 52 shipping the UPS 16 site requirements 12 site wiring condition 45 spares 51 specifications 47 storing batteries 37 support 54 supported hardware 51 system configuration settings 31 Taiwan battery recycling notice 52 technical support 54...