Troubleshooting/Warranty And Rma - Firepower ZX-SERIES Handbuch

S E R I E S

TROUBLESHOOTING/WARRANTY AND RMA

If you experience any problems with your new power supply, please check these simple
trouble-shooting steps or consult the retailer where the product was purchased.
Caution: Working on electrical devices can be life-threatening. If you are not familiar with the steps
taken please consult a professional. If your power supply has developed traces of smoke, broken
cables, or was exposed to liquids it should not under any circumstances be brought back into
operation.
If you installed a new power supply and the system will no longer start, please check the following
steps:
1. Make sure the AC input is plugged in correctly and the wall outlet distributes power. [Try another
device in the electrical outlet to verify it is working properly.]
2. Make sure the power switch on the power supply is in the "l" position.
3. Check that all connectors from the power supply are correctly plugged into the motherboard and
that all of the connectors are fully seated and latched.
4. Is the cable from the power switch on the computer case properly connected to the motherboard?
5. If the system still will not turn on; unplug all cards from the motherboard leaving only processor
and RAM. Unplug the power supply from everything except the motherboard and a hard drive. Try
turning on the computer and see if the power supply fan starts.
6. If it starts, turn off the computer and plug in another card or peripheral and subsequently restart
until either all of them work, or you detect the one item that is causing the problem.
If you need further assistance please visit:
http://www.firepower-technology.com/support-resources/
5- Year Warranty
Your FirePower ZX PSU is covered by an industry-leading 5-Year Warranty. This product is
warranted to be free from defects in material and workmanship for a period of five [5] years from
the date of purchase. If any defects should occur during this period, contact FirePower Technology
for further assistance and to take advantage of your warranty.
To place a Returned Merchandise Authorization [RMA] request, you may simply submit
http://www.firepower-technology.com/support-resources/
a ticket through our website at:
FirePower-Technology, 5995 Avenida Encinas, Carlsbad, CA 92008
www.FirePower-Technology.com
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