01
The unit does not operate at all.
Please make sure to check the voltage. (100~120V / 220~240V)
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Please check the power outlet for proper electricity.
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Use other electrical device to check power supply.
Please make sure to grab the handle.
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The touch handle sensor requires you to touch the handle to operate the unit.
02
The unit stops during operation.
Please check whether the dustbin is full.
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Please make sure the suction hole is not clogged.
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Please make sure not to use the unit for more than 30 minutes.
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The motor overheat protector shuts down the operation temporarily in the above case.
Clear the clogged suction hole and use after 2-3 hours.
03
The suction power is reduced and it makes a vibrating noise.
Please check whether any large object is lodged in the suction hole or dustbin.
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Please check whether the dustbin is full.
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Remove any unwanted objects lodged in the suction hole / dustbin and empty the dustbin.
04
The UV lamp turns off during operation.
Please make sure the unit is on the floor.
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Please check whether the target object is a dark color. (e.g. black, dark blue)
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HC-600 uses a floor detection sensor that deactivates the UV lamp if an object is a dark color or the
unit is lifted from the floor more than 5cm.
05
Additional information
The exhaust hole may have a certain smell and it does not mean the product is defective.
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The unit can have a rubber smell for 3 months after purchase as it is a new product.
I t is recommended to replace the filter earlier than advised if it smells due to dust par-
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ticles and unwanted materials.
Please Do not use the unit on hard surface. It may damage the vibrating Pads.
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Troubleshooting
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