Terms Of Guarantee - Knoch IR Comfortsun CS 00003 series Bedienungsanleitung

Terms of Guarantee

We provide a guarantee for this device in accordance with the following terms:
1. In accordance with the following provisions, we shall remedy, free of charge, damages or
device defects that can be proven to be caused by a manufacturing fault if these damages or
defects are reported promptly after they have been established and within 24 months at the
device itself and within 5000 hours at the bulb after delivery to the consumer. A guarantee
obligation is not brought about by minor deviations from the standard device quality which are
insignificant as far as value and usability of the device are concerned or through damages due
to anomalous environmental conditions or improper operating conditions. Likewise, no
guarantee can be provided if the damage or defects on the device can be attributed to incorrect
installation or to not having observed the operating instructions.
2. The guarantee provides for faulty devices being repaired free of charge or being replaced by
flawless devices as we choose. If, with reference to this guarantee, a guarantee claim is made
for devices, those devices must be handed in or sent to the manufacturer or an authorised
service point. If the equipment is sent in, the sender bears the transport risk. Carriage,
transport, travel and labour costs incurred by the consumer will not be refunded. In each case,
the purchase receipt with the purchase and/or delivery date and a detailed description of the
fault must be presented. Replaced devices become our property.
3. The right to claim under the guarantee ceases if repairs are carried out or the device is
interfered with by persons who are not authorised by us to do so or if our devices are fitted with
replacement parts, additional components or fittings that are not original components and have
caused a fault. The same is valid if the type label or the serial number plate have been
removed or made illegible.
4. Excluded from this guarantee are defects or damages caused by non canonical installations,
faulty usage as well as non following of the mounting and handling instructions. We do not take
any responsibilities for consequential damage.
5. Use of the guarantee does not extend the guarantee period nor does it begin a new guarantee
period. The guarantee period for installed replacement parts ends when the guarantee period
for the whole device ends. If damage or a fault cannot be rectified or if we decline to carry out
the repair or the repair is unacceptably delayed, a replacement of equal value will be supplied
free of charge if requested by the consumer. If a replacement delivery is provided, we retain
the right to assert a reasonable charge for usage for the prior period of use.
6. The guarantee becomes only effective, if the customer registers his device in advance by using
the guarantee registration card
These terms of guarantee are valid from 01.08.2006 for devices bought in a country within the
European Union even if these devices are used abroad.
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