Samsung BD-H6500 Handbuch Seite 51

PROBLEM
The picture is noisy or distorted.
No HDMI output.
Abnormal HDMI output appears on the
screen.
If you experience other problems.
Play Multimedia on network devices
You can see folders shared on network
devices, but cannot see the files.
Video plays intermittently.
The Network connection between the product
and the PC is unstable.
• Make sure that the disc is not dirty or scratched.
• Clean the disc.
• Check the connection between the TV and the HDMI jack of the product.
• Check if your TV supports the 576p/480p, 720p, 1080i or 1080p HDMI
input resolution.
• If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection).
• Go to the table of contents and find the section of the user manual that
contains information about the feature you are having the problem with,
and then follow the procedure again.
• If you still cannot resolve the problem, please contact your nearest
Samsung authorised service Centre.
• Multimedia list only shows Video, Photo, and Music files. Other types of files
are not displayed.
• Check if the network is stable.
• Check if the network cable is properly connected and if the network is not
overloaded.
• The wireless connection between the AllShare compatible device and the
product is unstable.
Check the connection.
• IP addresses within the same subnetwork should be unique.
If they are not, IP interference can cause this phenomenon.
• Check if you have a firewall enabled.
If so, disable the firewall function.
51
English
SOLUTION