7. FAQ
Fault Description
Radio doesn't work, no
display
Radio work but with no or
poor sound
Radio is a little hot
one side speaker no sounds
Bluetooth doesn't work
or display "KEY OFF"
Button light doesn't light
Can not turn off when the
car is off
Steering wheel control
does not work
Poor receiving
Automatic SCAN station
is unable to find the
desired station
Screen display "NO CD"
Screen display "CD
ERROR"
Distorted sound during
playback
·If the fault cannot be eliminated, please contact the after-sales service. Do not disassemble the
machine and repair it yourself.
6
Possible Reason & Solutions
Check fuse and cable connection
Adjust volume setting and balance setting
Check the antenna cable connection
This is normal
Check the speaker connection and the balance setting,
If the balance is not at the middle, adjust it to the middle.
The car ignition key is not in the ON position;
The cell phone doesn't paired with the radio.
Check the cable connect (next page cable instruction)
check the connection of CAN+ cable,see diagram behind the radio.
That of the car and the station must match on the form. You will
find the color matches according to the model of your car by
searching on Google
Check cable connection (ILL)
Change the ILL plug position to fit your power plug
Check cable connection
Sometimes it need change the Red ACC plug of our cable to
connect the ACC wire from the 12v socket next to the cup holder
Check cable connection
cable A does not support the older 8-button steering wheel
Check the antenna cable connection (Whether the negative pole
connect ground)
Check the antenna cable connection
The required radio signal is weak
Try to find the desired station by hand
Didn't input the CD
The CD is upside down, damaged, dirty, or the wrong type
CD Damaged or dirty