Frequently Asked Questions (FAQ)
What should I do if my device isn't working properly?
•
Ensure that the battery isolation tab has been removed.
•
Check that the batteries are correctly installed with the proper polarity.
•
Verify that the batteries have sufficient charge.
My temperature and humidity readings don't seem accurate. What can I do?
Recalibrate your device through the SwitchBot app. If issues persist, please contact our
Customer Support for assistance.
I'm unable to connect my Meter Pro to my Indoor/Outdoor Meter. What should I
do?
•
Confirm that the distance between the devices is within the maximum Bluetooth
range of 120 meters (131 yards).
•
Consider using a SwitchBot Hub as a bridge to extend the range and improve
connectivity between devices.
For further assistance, please visit our website or scan the QR code below for more detailed
information.
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